topic Re: REVIT 2017 INSTALLATION in Installation & Licensing Forum

REVIT 2017 INSTALLATION

Anonymous — Tue, 21 Jun 2016 14:37:29 GMT

every time i try to install revit 2017 64 bi on my windows 7 64 bit os
the setup terminates automatically.
i tried other measures like uninstaling previous .net and visual c++ redistributable programs.
but proved to be of no use.

my workstation config is as follows:

Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.160211-0600)

System Manufacturer: INTEL_
System Model: DB85FL__

Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz

Memory: 8192MB RAM

DirectX Version: DirectX 11

Card name: Intel(R) HD Graphics 4600

Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0412&SUBSYS_20528086&REV_06
Dedicated Memory: 1024 MB

Re: REVIT 2017 INSTALLATION

markcalloway — Tue, 21 Jun 2016 14:55:52 GMT

Hi,

I have had a look at the installation log and it looks like it terminates unexpectedly, the installation encounters an issue installing Microsoft Visual C++ 2005 Redistributable (x64) but then terminates instead of rolling back the installation.

Normally I would recommend that you uninstall all versions of Visual C++ and try again but if you've already don't this then this isn't the issue.

You could always try and install Microsoft Visual C++ 2005 Redistributable (x64) from the Revit installation files separately and see if it installs OK and if you get an error that might gives us more to go on. The installer for Microsoft Visual C++ 2005 Redistributable (x64) can be found here:

C:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2005\vcredist_x64.exe

Let us know if this helps,

Re: REVIT 2017 INSTALLATION

Anonymous — Tue, 21 Jun 2016 15:13:36 GMT

installation error

Re: REVIT 2017 INSTALLATION

Anonymous — Tue, 21 Jun 2016 15:30:35 GMT

setup terminates the same way but with different log details

Re: REVIT 2017 INSTALLATION

markcalloway — Tue, 21 Jun 2016 15:34:48 GMT

Hi,

Is this the error you get when install Visual C++ from the autodesk installation directory?

Please can you attach a screenshot of any error messages to your post as well please.

Regards,

Re: REVIT 2017 INSTALLATION

Anonymous — Tue, 21 Jun 2016 15:43:54 GMT

error 2381 message occured when i ran "C:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2005\vcredist_x64.exe"
but when i ran "C:\Autodesk\Autodesk_Revit_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe"
it installed without any error and prompted to restart the system following which i clicked yes to restart.

after a restart i tried running it with administrative privileges but again it terminated the same way.

Re: REVIT 2017 INSTALLATION

Mark.Lancaster — Tue, 21 Jun 2016 15:50:46 GMT

@Anonymous

Use the 1603 error link in my signature and confirm if any of the solutions resolve the issue. Report back on your progress.

Re: REVIT 2017 INSTALLATION

Anonymous — Tue, 21 Jun 2016 15:51:41 GMT

this is how it looks like after setup termination

Re: REVIT 2017 INSTALLATION

markcalloway — Tue, 21 Jun 2016 15:57:39 GMT

Looks like the install of Microsoft Visual C++ 2005 is the cause of your issues.

You could try and download Microsoft Visual C++ 2005 Redistributable Package (x64) from Microsoft and see if it will install:

https://www.microsoft.com/en-gb/download/details.aspx?id=21254

If it still errors when downloaded directly from Microsoft then this is a fault on your computer and not related to your Autodesk software and you may need to contact your IT department.

If Microsoft Visual C++ 2005 installs from Microsoft, please try and install Revit again and see if it now works. If Revit still fails please re-download Revit in case it didnt download correctly the first time.

Regards,

Re: REVIT 2017 INSTALLATION

Darin.Green — Tue, 21 Jun 2016 21:04:45 GMT

Hi @Anonymous,

The easiest solution is to edit the setup.ini file which is found in the same location as setup.exe the search the file for "3rdParty\x64\VCRedist\2005\vcredist_x64.exe".

Once you find it within the file, delete the entire line then save it back to its original location. Then run the installation again.