topic Re: Facing problem while installing revit 2017 in windows 10 in Installation & Licensing Forum

Facing problem while installing revit 2017 in windows 10

Anonymous — Fri, 11 Oct 2019 05:22:23 GMT

hi, help me to install the software..I attach the error log file.

Re: Facing problem while installing revit 2017 in windows 10

Mark.Lancaster — Fri, 24 Jun 2016 12:16:27 GMT

@Anonymous

Welcome to the community

Your download is failing due to the method you're using.

Download and install per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.

Also when posting please make sure your personal information like your serial # is not included. Although providing your installation log is crucial to resolving your issue, in doing so you shared your serial # with the entire world. I will have the moderator remove it to protect your information.

Re: Facing problem while installing revit 2017 in windows 10

Anonymous — Sat, 25 Jun 2016 02:09:22 GMT

hi thank you..i installed the software.how could i delete the attachment of log?

@Mark.Lancaster Mark Lancaster

Re: Facing problem while installing revit 2017 in windows 10

Anonymous — Tue, 21 Feb 2017 02:57:33 GMT

How long will the extraction take? I have tried the steps you have layout out and when I Extract to C:\Autodesk. The menu just goes away and the Autodesk folder is Empty.

Re: Facing problem while installing revit 2017 in windows 10

Mark.Lancaster — Tue, 21 Feb 2017 04:16:06 GMT

@Anonymous

The extraction can take a few seconds or min or 2 to start but it shouldn't just disappear and do nothing. @Alfred.NESWADBA shared the follow information with a user who was experiencing the same type of issue and it helped them. You may want to give it a try..

"disable your antivirus system, make sure your destination is set to a local drive, copy the unpacked exe to a local folder, unplug or disconnect from network and start the (unpacked) exe with a right-click ==> "start as administrator".

Make sure the destination volume has enough free space."

Report back on your progress

Re: Facing problem while installing revit 2017 in windows 10

Anonymous — Wed, 22 Feb 2017 01:58:59 GMT

Mark,

Every time that i go to install it gives me this screen, then everything just disappears.

Thanks for your help,

Zack

Re: Facing problem while installing revit 2017 in windows 10

Mark.Lancaster — Wed, 22 Feb 2017 03:03:50 GMT

@Anonymous

Is that still based on the information/recommendations that I provided in my last reply?

Re: Facing problem while installing revit 2017 in windows 10

Anonymous — Fri, 21 Apr 2017 15:44:20 GMT

I install ravit 2017 but a massage face- 'you cannot install this product on the current operating system'
Please give me solution.

Re: Facing problem while installing revit 2017 in windows 10

Mark.Lancaster — Fri, 21 Apr 2017 15:47:39 GMT

@Anonymous

Welcome to the community..

I can only assume you have Win 10.. Can you provide your actual operating system along with any service packs..

Re: Facing problem while installing revit 2017 in windows 10

june_borlongan — Sun, 07 May 2017 06:12:39 GMT

Check the install log.

The culprit is on Microsoft C++ distribution packages, 2005 x86 installer notably. I manage to sort out 2008 C++ problems googling for higher versions, but the 2005 x86 installer which is already outdated reached its end of life term, you can't get other resource.

I wonder why for such as a sophisticated product, a small thingy 2MB file C++ 2005 x86 outdated installer could messed up a +5 gig installation process. Revit 2017 is a pure x64 app, why would it require an outdated x86 distribution package anyway?

Autodesk needs to address that as technology advances on latest software and hardware these days are moving fast and high up.