topic Re: Error 101 installing Revit 2023 .1 Update in Installation & Licensing Forum

Error 101 installing Revit 2023 .1 Update

ToanDN — Thu, 17 Nov 2022 18:16:23 GMT

C: drive has over 50GB available

Installation File is downloaded and executed locally.

I have never had problems installing other Autodesk updates on this computer.

Search for a solution yields no useful results

Any suggestions? Thanks.

Re: Error 101 installing Revit 2023 .1 Update

DarrenP — Thu, 17 Nov 2022 19:35:00 GMT

might have to uninstall/reinstall

thats all i am finding to fix these errors

Re: Error 101 installing Revit 2023 .1 Update

pendean — Thu, 17 Nov 2022 19:35:47 GMT

You're not the first REVIT user that cannot install the 2023.1 update in these forums my friend today: seems to be an issue that needs to be escalated out of these forums to program managers.

Re: Error 101 installing Revit 2023 .1 Update

mdavis22569 — Thu, 17 Nov 2022 19:51:01 GMT

That's the 2nd ticket in the last hour I've seen.

One I helped, it installed, errored 101 and is still in the Autodesk Desktop app.

Wondering if it's in part the outage

Re: Error 101 installing Revit 2023 .1 Update

Thanos603 — Thu, 17 Nov 2022 20:54:29 GMT

The cause of this error is unclear but hopefully we can identify it by reviewing the install log files. Could you collect the following files into a zip file and post them for review?
From the Windows temp folder:
RevitUnitSchemas_2023_install.log
FormIt360Converter_2023_install.log
GenerativeDesignRevitInstaller_2023_install.log
RVTSP5_2023_{7346B4A0-2300-0510-0000-705C0D862004}_install.log
PACR_2023_install.log
REX Framework_2023_install.log
RVTCPSTLCON_2023_install.log
RCLCRVT_2023_install.log

From the C:\Users\michnitadmin\AppData\Local\Autodesk\ODIS folder:
Install.log
Summary.log

Tony Michniewicz
Autodesk Delivery Engineer

Re: Error 101 installing Revit 2023 .1 Update

mdavis22569 — Thu, 17 Nov 2022 21:04:49 GMT

From what I've seen / observed so far

I think it's in part due to the Autodesk outage. It's getting installed via the desktop app.

That's only where I'm seeing it vs downloading it from the Account manager ( currently )

Re: Error 101 installing Revit 2023 .1 Update

ToanDN — Thu, 17 Nov 2022 21:07:16 GMT

Attached is the ZIP file. A couple of the log files don't exist.

Re: Error 101 installing Revit 2023 .1 Update

ToanDN — Thu, 17 Nov 2022 21:19:33 GMT

@mdavis22569 wrote:

From what I've seen / observed so far

I think it's in part due to the Autodesk outage. It's getting installed via the desktop app.

That's only where I'm seeing it vs downloading it from the Account manager ( currently )

I am getting the same 101 error installing it via Desktop App yesterday (the reason I downloaded the installation file to run it locally) and again just now. I will try it tomorrow.

Re: Error 101 installing Revit 2023 .1 Update

Thanos603 — Thu, 17 Nov 2022 22:25:32 GMT

The log files did not provide a clear answer so it might be wise to collect the full set of log files using the collection tool https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-Use-the-Log-Collection-Tool.html.

Additionally, could you check the Windows Add/Remove Programs list and report the version of Autodesk Identity Manager?

Tony Michniewicz
Autodesk Delivery Engineer

Re: Error 101 installing Revit 2023 .1 Update

ToanDN — Thu, 17 Nov 2022 23:01:13 GMT

File attached. Thanks.

Re: Error 101 installing Revit 2023 .1 Update

Thanos603 — Fri, 18 Nov 2022 00:06:32 GMT

After further investigation, we believe the root of this problem is a newer version of Autodesk Identity Manager being installed. If you have a version greater than 1.2.77.0, uninstalling it should allow the Revit 2023.1 Update to complete successfully.

Tony Michniewicz
Autodesk Delivery Engineer

Re: Error 101 installing Revit 2023 .1 Update

ToanDN — Fri, 18 Nov 2022 01:38:35 GMT

@Thanos603 wrote:

After further investigation, we believe the root of this problem is a newer version of Autodesk Identity Manager being installed. If you have a version greater than 1.2.77.0, uninstalling it should allow the Revit 2023.1 Update to complete successfully.

Tony Michniewicz
Autodesk Delivery Engineer

Am I running any into troubles with other Autodesk programs if I do it? This warning is not exactly encouraging.

Re: Error 101 installing Revit 2023 .1 Update

Thanos603 — Fri, 18 Nov 2022 12:34:43 GMT

While the warning is serious, it should not be a problem as the installation of the Revit 2023.1 Update includes an earlier version of the Autodesk Identity Manager. So you are only temporarily removing this component before replacing it with a version that is known to work with shipping versions of Autodesk products.

Tony Michniewicz
Autodesk Delivery Engineer

Re: Error 101 installing Revit 2023 .1 Update

jaroslav.pancocha — Fri, 18 Nov 2022 16:32:46 GMT

Just to confirm, that uninstall of Autodesk Identity Manager works well for Revit 2023.1 update. Update installed succesfully.

Re: Error 101 installing Revit 2023 .1 Update

studio — Wed, 23 Nov 2022 11:54:23 GMT

the same error to me... it seems installer is searching a RVT.MSI in a temp folder, but no way...

impossible to install on my main PC with windows 11; at home, with 10 non problems

this time error 1612

Re: Error 101 installing Revit 2023 .1 Update

mdavis22569 — Wed, 23 Nov 2022 11:58:50 GMT

Seeing about 4-5 tickets a day for this. Most don't have the RVT.MSI in the C:/Autodesk ..

Downloading and extracting the installer tends to help resolve it.

However I do believe there is an issue ( issues within the installer itself and probably should get pulled and reviewed)

Re: Error 101 installing Revit 2023 .1 Update

studio — Wed, 23 Nov 2022 12:03:33 GMT

no, i have uninstalled e reinstalled Revit, the problem remain

Re: Error 101 installing Revit 2023 .1 Update

mdavis22569 — Wed, 23 Nov 2022 12:07:34 GMT

The missing RVT or Error 101

if 101, look at the following option

Tony Michniewicz
Autodesk Delivery Engineer

Re: Error 101 installing Revit 2023 .1 Update

bhorst — Sat, 26 Nov 2022 13:13:33 GMT

Removing Identity Manager first solved the problem for me - thanks for the tip Antony!

Re: Error 101 installing Revit 2023 .1 Update

dtiemeyer — Fri, 24 Mar 2023 15:49:52 GMT

Anthony,

I have 100+ computers to uninstall this so I can install the Revit 2023.1.1 service pack. When I pull up the help for the .\AdskIdentityManager\Unistall.exe it does not list any switches for 'quiet'. Similarly, I cannot find a msiexec code to forcibly uninstall it. How can I automate the uninstall of this?

It always throws this dialog box: