topic Re: Errors during Nastran Sosftware Installation in Installation & Licensing Forum

Errors during Nastran Sosftware Installation

carl — Mon, 22 Aug 2016 16:36:30 GMT

Hi All,

I'm curious if anyone else has seen this error during installation.

Thanks,

Carl

Re: Errors during Nastran Sosftware Installation

matthew.d — Mon, 22 Aug 2016 21:43:00 GMT

Hi @carl,

Welcome to the community!

Sorry to hear about the issue. This error can occur if the Hotfix, Service Pack, or 32/64 bit package does not match the version that is installed on the computer. Make sure you are using the right 64-bit package if that is what you have and try installing from the virtual agent. It may help to get more information about your setup.

Re: Errors during Nastran Sosftware Installation

Mark.Lancaster — Mon, 22 Aug 2016 22:04:18 GMT

@carl

Most likely this issue is related to not having the crucial Windows updates for your operating system, so I would start there. In addition NASTRAN software is not part of the Autodesk Virtual Agent. Report back on your progress.

Re: Errors during Nastran Sosftware Installation

carl — Tue, 30 Aug 2016 21:52:41 GMT

Thanks for the tip. I forgot that I had turned off Windows update. Even after updating Windows 7, same error.

Carl

Re: Errors during Nastran Sosftware Installation

Andrew.Sartorelli — Fri, 09 Sep 2016 14:15:43 GMT

Hi Carl,

Which service pack or hotfix for Nastran are you trying to install? I believe you just have Nastran standalone, but by chance do you also have Simulation Mechanical installed?

Thanks,
Andrew

Re: Errors during Nastran Sosftware Installation

carl — Mon, 12 Sep 2016 19:48:00 GMT

Hey Andrew,

I have the standalone version, and was trying to install Autodesk_NASTRAN_2017_11.1.1.240 . Is this the correct package or should I be looking for something else ?

Thanks,

Carl

Re: Errors during Nastran Sosftware Installation

Andrew.Sartorelli — Mon, 12 Sep 2016 20:52:59 GMT

Hi Carl, I'm at home at the moment on my personal laptop, so I don't have Nastran installed to check build numbers. But I believe 11.1.X should be the Nastran 2017 R1 release and 11.0 will be Nastran 2017. Do you already have Nastran 2017 installed on your machine? The 2017 R1 is just a patch that goes on top of the initial 2017 release. Regards, Andrew

Re: Errors during Nastran Sosftware Installation

carl — Mon, 12 Sep 2016 21:27:20 GMT

I guess that's the rub. For some reason, I assumed that DL was the install for 2017. I'm running 2016 still. I'd appreciate it if you could provide a link.

Thanks,

Carl

Re: Errors during Nastran Sosftware Installation

Andrew.Sartorelli — Mon, 12 Sep 2016 21:47:28 GMT

Hi Carl,

If you're still on Nastran 2016 there will be a couple steps involved with getting 2017 operational.

Generate a new network license file information
Upgrade Network License Manager to 11.13
Add new license file data to existing license file
Download Nastran 2017
Install Nastran 2017
Install Nastran 2017 R1

You're still on Advanced Support, so if you have any questions about the process please don't hesitate to give us a call or schedule a call-back if there happens to be a phone queue. I'm sure one of my colleagues from Installation and Licensing would be glad to help you out!

I'm by no means a licensing expert just a FEA guy, so I'm sure if I've missed a step someone more knowledgable on the board will correct me 😄

Regards,

Andrew
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Re: Errors during Nastran Sosftware Installation

Andrew.Sartorelli — Wed, 14 Sep 2016 20:10:51 GMT

Hi @carl,

Were you able to follow my suggested steps to successfully install Nastran 2017? If not and you still require assistance please let me know and I'll be glad to spin up a case for you with my colleagues in Installation and Licensing.

Regards,

Andrew

Re: Errors during Nastran Sosftware Installation

carl — Sat, 24 Sep 2016 14:22:33 GMT

Hi Andrew,

Thanks for the information. I've been planning to update but still need to find the time to do it. I'll certainly keep you posted.

Thanks again,

Carl