topic Overview products in account in Installation & Licensing Forum

Overview products in account

Anonymous — Mon, 05 Sep 2016 17:06:53 GMT

Dear Madame

Dear Sir

I do not view my purchased products in my account overview.

This makes it hard to activate my product since I can't reach the activation codes.

Kind regards

Gaétan Boulet

ants architecture advice bvba (Belgium)

Re: Overview products in account

TravisNave — Tue, 06 Sep 2016 20:07:53 GMT

It may take a full business day for new purchases to show up in your https://accounts.autodesk.com account. Monday was Labor Day in the United States, so it may take a bit longer if you recently purchased a license. You can still install and run as trial for 30 days until it shows up.

Your case has been escalated though, so you should have a resolution shortly if you do not already.

Good Luck!