topic Re: our network license stop working in Installation & Licensing Forum

Network license stoped working

Moshe-A — Wed, 30 Nov 2022 10:39:01 GMT

Hi guys,

Recently we had to move the cable network from 1 NIC to another on the same server (of course we moved the server ip address) we generate a new LIC file with the new MAC address, config it in lmtools but lmtools identifies another NIC on the server - solusion?

thanks in advance

Moshe

[ The subject line of this post has been edited for clarity by @handjonathan Original: our network license stop working ]

Re: our network license stop working

Simon_Weel — Tue, 29 Nov 2022 10:32:55 GMT

Maybe this article wil help?

Re: our network license stop working

Moshe-A — Tue, 29 Nov 2022 10:57:15 GMT

@Simon_Weel ,

thanks you for this reply.

Just to make it clear as you can see in picture the ip address lmtools is recognizing is APIPA, and this the other NIC the server holds, actually it is a virtual NIC. can i ignore it?

Moshe

Re: our network license stop working

Moshe-A — Tue, 29 Nov 2022 11:12:44 GMT

check it, it can not be ignore

Re: our network license stop working

mdavis22569 — Tue, 29 Nov 2022 11:32:24 GMT

What's the error code you're getting?

Is everyone on the 11.18? Most current version of the NLM?

Re: our network license stop working

Simon_Weel — Tue, 29 Nov 2022 11:44:56 GMT

The field 'Ethernet' lists the MAC-address - which in your case is rather long? It looks like a bunch of combined MAC-addresses. If you check the machine's 'Network connection details' (or perform 'ipconfig /all' from a command line) then it should list the MAC-address with the IP-address tied to that MAC-address. Make sure that MAC-address is the only one in the license file (server FSERVER <MAC address>).

Re: our network license stop working

yael — Tue, 29 Nov 2022 15:13:34 GMT

@Simon_Weel ,

some how it started to work i do not know how \ why, hope it will stay long

thank you

Moshe

Re: Network license stoped working

Simon_Weel — Mon, 05 Dec 2022 10:37:47 GMT

For updates on the NLM manager - read the installation notes carefully. You need to remove all existing files before installing the update. If you don't (like I did), not all files will be updated which could result in problems later on.

Re: Network license stoped working

mdavis22569 — Tue, 13 Dec 2022 13:31:18 GMT

@Moshe-A

Just checking in to make sure you're all set...

Mike