topic Re: Maya LT 2020 will not run an longer? in Installation & Licensing Forum

Maya LT 2020 will not run an longer?

mvtrappett — Wed, 30 Nov 2022 21:00:51 GMT

I have Maya LT 2020 which would start okay, but for some reason it will no longer start? You double-click the start icon on the desktop and the Maya Output window loads but stays empty. Then after about 20 seconds, it goes away, and Maya never starts. It was running fine a week ago, now its dead? I am fully licensed and this is so annoying. I am running on a powerful machine, with Win 11, 32 GB RAM, and terabytes of disk space.

Please help!!!

Thank you,

Mark

Re: Maya LT 2020 will not run an longer?

pendean — Wed, 30 Nov 2022 22:56:58 GMT

Did you rememeber to install the MayaLT2020.1.4 update? It is required. More info here https://knowledge.autodesk.com/support/maya/learn-explore/caas/CloudHelp/cloudhelp/2020/ENU/Maya-ReleaseNotes/files/Maya-ReleaseNotes-2020-4-release-notes-html-html.html

If yes... what changed overnight with your machine that broke it? Often its an update of some sort, OS or other software (or removal of software). Dig around, try to find out.

Otherwise you're probably looking at a reinstall.

Re: Maya LT 2020 will not run an longer?

mdavis22569 — Wed, 30 Nov 2022 23:15:31 GMT

@mvtrappett wrote:

I have Maya LT 2020 which would start okay, but for some reason it will no longer start? You double-click the start icon on the desktop and the Maya Output window loads but stays empty. Then after about 20 seconds, it goes away, and Maya never starts. It was running fine a week ago, now its dead? I am fully licensed and this is so annoying. I am running on a powerful machine, with Win 11, 32 GB RAM, and terabytes of disk space.

Please help!!!

So one issue:

The latest upgrade to Windows 11 fully supports Autodesk Software versions 2021 and 2022. It is suggested to do a fresh installation of your Autodesk software once you upgrade to Windows 11.Dec 28, 2021

You're on 2020 which isn't .. possible one of the Windows 11 updates might have caused an issue?

Re: Maya LT 2020 will not run an longer?

mvtrappett — Fri, 02 Dec 2022 22:43:22 GMT

I have reinstalled Maya LT 2020 and I am still having the same issues?
Maya tries to start showing the Output window and then dies after several
seconds. I disabled antivirus and VPN and still get the same.

I am to be charged another month's subscription in the next couple of days
and I am thinking about cancelling.

Re: Maya LT 2020 will not run an longer?

rushabhthakkar_910 — Sat, 03 Dec 2022 04:17:52 GMT

@mvtrappett,

See if these help..!!

(https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Constant-crashing-with-Maya-2017.html)

And this.. https://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Maya-LT-crashes-at-startup.html)

Re: Maya LT 2020 will not run an longer?

mdavis22569 — Mon, 05 Dec 2022 12:06:09 GMT

@mvtrappett

For:

I am to be charged another month's subscription in the next couple of days
and I am thinking about cancelling.

Put a ticket in

Are you still on Windows 11? If so, that's an issue