topic Re: Licensed copies in Installation & Licensing Forum

Licensed copies

Yalshamayleh — Mon, 05 Dec 2022 18:49:34 GMT

Hello Dear,

I hope that all is good with you.

Actually, I'm dealing with a new business service provider to implement us some plastic injection studies. However, the problem is that how can I make sure that the software they are using in genuine and not a hacked one, because we really care about owr business reputation.

Thank you in advance.

Re: Licensed copies

bernor_mf — Tue, 06 Dec 2022 07:17:19 GMT

Hi @Yalshamayleh ,
Welcome to the community! 😊

I suggest you check that reseller is in the list:

https://www.autodesk.com/partners/locate-a-reseller

If not in list, look for another one.

You will also have an Autodesk Account, when using products.
https://accounts.autodesk.com/
You manage your profile and access products and services in Autodesk Account.
Using Autodesk Account

When you have a contract with Autodesk, the contract shows which software available, also for download.
Basically, when getting your product you should get serial number from Autodesk,
to be used to create a license file. So this makes it genuine.

I hope above could verify that you have a reliable provider and reseller.

Or provide the reseller name to Autodesk to look up.

Further, you could have a look here:
Genuine Autodesk

You could also connect to Autodesk and Talk to an Autodesk representative
Autodesk products Moldflow
Talk to an Autodesk representative

Hope this helps.
Regards,
Berndt

Re: Licensed copies

Yalshamayleh — Tue, 06 Dec 2022 07:55:22 GMT

Hello Sir,
Thank you for your answer. I think I didn't explain my issue clearly. I was not asking about purchasing the software. I meant to say is that another person is going to perform the studies, and how can I make sure he is using a genuine software not a hacked one. He gave me all the liberty to check the software, but I don't know what things to check in order to make sure that the version he is using is genuine?

Re: Licensed copies

mdavis22569 — Tue, 06 Dec 2022 16:41:54 GMT

You'd get a message it's not genuine generally.

As for proof. They won't have a serial number, so they can show you have they have a contract for a NON-EDUCATIONAL version from their account manager.

You want to see the Account manager showing their subscription.

https://www.autodesk.com/support/download-install/individuals/manage/view-your-product-license-information

Re: Licensed copies

rushabhthakkar_910 — Tue, 06 Dec 2022 16:49:02 GMT

@mdavis22569, I agree with what all you said. I was also going to say the same thing.

But how to still know whether the contract they shared was really purchased by them. And not being used by someone else.

Like to make more profit the can share a contract of some other and claim that they are using it.

Re: Licensed copies

mdavis22569 — Tue, 06 Dec 2022 17:00:19 GMT

But how to still know whether the contract they shared was really purchased by them. And not being used by someone else.

Depends on what he sees in the Account Manager

You'll see if he has a valid license.. could it be assigned, YES ... but it's still genuine.

Big thing is to make sure it's not educational too.. or he could end up with with Educational stamps on it when printing.

Re: Licensed copies

rushabhthakkar_910 — Tue, 06 Dec 2022 17:03:48 GMT

@mdavis22569 wrote:
Big thing is to make sure it's not educational too.. or he could end up with with Educational stamps on it when printing.

I agree. We once faced this issue. We had sub-contracted a few items. And when the drawings came to us and we took a printout of it, we got the educational watermark. So we got it changed..