https://forums.autodesk.com/t5/installation-licensing-forum/our-acount/m-p/6727654#M100513 <P>PLease, delete our new acount with user : hg@hg-archi.ch, because we have and old acount with a user : r.monteiro@hg-archi and i prefer modify his acount.</P><P>&nbsp;</P><P>Thanks in advance.</P><P>&nbsp;</P><P>Sarah Mottaz<BR />Hofmann &amp; Gailloud</P><P>&nbsp;</P> Mon, 05 Dec 2016 11:42:53 GMT Anonymous 2016-12-05T11:42:53Z https://forums.autodesk.com/t5/installation-licensing-forum/our-acount/m-p/6727654#M100513 <P>PLease, delete our new acount with user : hg@hg-archi.ch, because we have and old acount with a user : r.monteiro@hg-archi and i prefer modify his acount.</P><P>&nbsp;</P><P>Thanks in advance.</P><P>&nbsp;</P><P>Sarah Mottaz<BR />Hofmann &amp; Gailloud</P><P>&nbsp;</P> Mon, 05 Dec 2016 11:42:53 GMT https://forums.autodesk.com/t5/installation-licensing-forum/our-acount/m-p/6727654#M100513 Anonymous 2016-12-05T11:42:53Z https://forums.autodesk.com/t5/installation-licensing-forum/our-acount/m-p/6727889#M100514 <P>Direct support is through your subscription page: log in here <A href="https://manage.autodesk.com/cep/#products-services" target="_blank">https://manage.autodesk.com/cep/#products-services</A>, ensure you are on the Management page, fist the SUPPORT pulldown menu at the top right of the page, select VIEW MY SUPPORT CASES, then select an option and ask. Ensure you assign a priority to your request (not everything is an emergency).<BR /><BR /></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AccountsSupportMethod.jpg" style="width: 700px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/298996iE12390F0768957A3/image-size/large?v=v2&amp;px=999" role="button" title="AccountsSupportMethod.jpg" alt="AccountsSupportMethod.jpg" /></span></P> <P>&nbsp;</P> Mon, 05 Dec 2016 14:01:40 GMT https://forums.autodesk.com/t5/installation-licensing-forum/our-acount/m-p/6727889#M100514 pendean 2016-12-05T14:01:40Z