topic Betreff: Stuck in opening infraworks in InfraWorks Forum

Stuck in opening infraworks

ocmy1_jsdpz1 — Mon, 14 Jul 2025 04:43:32 GMT

Hello everyone,

I am experiencing an issue with Autodesk InfraWorks 2025. When I launch the application, it opens but gets stuck indefinitely on the "Initialising..." screen. (Please see the attached screenshot).

I have waited for a long time, but the application does not proceed past this stage.

Has anyone encountered this issue? Any suggestions on how to resolve this would be greatly appreciated.

Thank you.

Re: Stuck in opening infraworks

VincentSheehan — Thu, 17 Jul 2025 12:09:57 GMT

Have you installed updates?

Betreff: Stuck in opening infraworks

Karsten.Saenger — Fri, 18 Jul 2025 07:06:26 GMT

Hi @ocmy1_jsdpz1 ,

take a look at this knowledge base article:
When launching InfraWorks, it is stuck at "Initializing..." with Not Responding on title bar

Regards,
Karsten

Re: Stuck in opening infraworks

Domzinator — Thu, 08 Jan 2026 08:58:34 GMT

make sure your Graphics card Drivers are up to date