topic Re: Corrupt Model in InfraWorks Forum

Corrupt Model

Matt__W — Fri, 22 Sep 2017 17:36:07 GMT

I've got a corrupt model (had to force a shut-down while IW was still open) and now I can't get into the model.

I'm trying to follow the steps in this AKN article but I keep running into this....

PS C:\Users\<user>\OneDrive\Documents\Autodesk InfraWorks Models\Autodesk 360\289931\model.files\unver> "C:\Program Files\Autodesk\InfraWorks\Git\bin\git.exe" status
At line:1 char:56 (character 56 is the space before the word 'status' in the line below)
+ "C:\Program Files\Autodesk\InfraWorks\Git\bin\git.exe" status (I changed the path from 'InfraWorks 360' to 'InfraWorks' since that directory doesn't have the git.exe file)
+ ~~~~~~
Unexpected token 'status' in expression or statement.
+ CategoryInfo : ParserError: (:) [], ParentContainsErrorRecordException
+ FullyQualifiedErrorId : UnexpectedToken

So what's the key to getting this to work correctly? Is there a different git.exe file I should use?

Re: Corrupt Model

Matt__W — Fri, 22 Sep 2017 18:12:37 GMT

Figured out the first part... was in Power Shell and not Command window (been a busy week, what can I say) and so now it's reporting that the index is corrupt and I can't reset it, for both .GIT folders.

C:\Users\<user>\OneDrive\Documents\Autodesk InfraWorks Models\Autodesk 360\289931\mode..files\unver\.git>"C:\Program Files\Autodesk\InfraWorks\Git\bin\git.exe" reset
error: bad signature
fatal: index file corrupt

@Eric_Chappell @Karsten.Saenger Either of you have a way of fixing this?

(thankfully it's not my AU model *phew!*)

Re: Corrupt Model

Matt__W — Fri, 22 Sep 2017 19:00:14 GMT

Here's a link to the model and supporting files.
http://autode.sk/2wMB57u

Re: Corrupt Model

Anonymous — Sat, 23 Sep 2017 06:52:01 GMT

I've seen issues similar and raised a support call. Was told that Git by default isn't set up for list n file names and pointed to this https://knowledge.autodesk.com/support/infraworks/troubleshooting/caas/sfdcarticles/sfdcarticles/Filename-length-causes-model-errors-in-InfraWorks.html

hope that helps

Ian

Re: Corrupt Model

Matt__W — Sat, 23 Sep 2017 12:51:00 GMT

@Anonymous, unfortunately that didn't help. But thanks for the tip! I'll have to change the default paths in IW. I was thinking yesterday when I posted that the file paths were (for me) outrageously long.

Re: Corrupt Model

Anonymous — Sun, 24 Sep 2017 19:05:51 GMT

Have you had a delve in the log file?

Re: Corrupt Model

Karsten.Saenger — Mon, 25 Sep 2017 07:36:02 GMT

Hi @Matt__W

I just tried to download and open the model to see what happens on my system, but it seems as if the zip file is corrupt.

Regards,

Karsten.

Re: Corrupt Model

Matt__W — Mon, 25 Sep 2017 10:20:46 GMT

@Karsten.Saenger well that sucks! Let's try this one.... http://autode.sk/2hqKTCc

Re: Corrupt Model

Karsten.Saenger — Mon, 25 Sep 2017 12:19:05 GMT

Hi @Matt__W

this time I was able to take a look at the model and I can confirm it's corrupted.

Unfortunately, the error is too much on the git part of the model and I cannot help.
The easiest solution would be if you had a backup of the model in the cloud! The simply delete the cached model and download the cloud model again.

If there is no cloud version of the model available (or any other backup) and if the model is important and cannot be recreated in an adequate amount of time, I could ask our development team to try and fix it. Most likely some edits might be lost and it will take some time.

Regards,

Karsten.

Re: Corrupt Model

Matt__W — Mon, 25 Sep 2017 12:45:29 GMT

Thanks for your time and looking into it, @Karsten.Saenger. I can recreate it. Was just hoping I didn't have to. I have a lot of the styles saved, but unfortunately I did not save a copy to the cloud.

(note to self: backup to cloud more often).

Thanks again.