topic Re: Lost tool paths.. Utility to recover ?. in HSM Support Forum

Lost tool paths.. Utility to recover ?.

Bartlett-Pentagon — Fri, 07 Sep 2018 02:42:47 GMT

Any way to recover hours of lost work ?. I save very frequently due to constant crashes selecting tabs from CAM to Model. This release seems really buggy. Also object selection weirdness etc.

Re: Lost tool paths.. Utility to recover ?.

FTKnur — Fri, 07 Sep 2018 05:48:34 GMT

With a little bit luck you can look at the "oldversion" folder where you save your part.

Then not everything is lost 😞

Re: Lost tool paths.. Utility to recover ?.

Marco.Takx — Fri, 07 Sep 2018 06:32:56 GMT

Hi @Bartlett-Pentagon,

Happens this at files you have programmed in an earlier release and are you changing some settings within the operations?

This can happen when some operations have new settings/selection methods.

For example a few releases back within the turning operations you could select the confinement between where you want to turn. In the newer releases, it is split into a Front selection and Back selection.

This means when you open an old file and change for example Speeds & Feeds, the operations will not calculate because the selection isn't done.

If my post answers your question Please use .Accept as Solution & Kudos This helps everyone find answers more quickly!

Re: Lost tool paths.. Utility to recover ?.

meletis.stathis — Fri, 07 Sep 2018 11:24:24 GMT

Hi @Bartlett-Pentagon,

Sorry to hear that. Can you send us your file so can further investigate the root cause of your issue?
Moreover, you mentioned constant crashes whenever you change tab from CAM to model. Have you been able to reproduce it or it happens randomly?

Meletis

Re: Lost tool paths.. Utility to recover ?.

Bartlett-Pentagon — Fri, 07 Sep 2018 13:41:50 GMT

No change in release version. File was saved successfully many times. Then for whatever reason, error on opening files.

Re: Lost tool paths.. Utility to recover ?.

Bartlett-Pentagon — Fri, 07 Sep 2018 13:43:08 GMT

@FTKnur wrote:
With a little bit luck you can look at the "oldversion" folder where you save your part.
Then not everything is lost 😞

Thanks, tried that as well. same result.

Re: Lost tool paths.. Utility to recover ?.

Bartlett-Pentagon — Fri, 07 Sep 2018 14:12:53 GMT

@meletis.stathis wrote:
Hi @Bartlett-Pentagon,

Sorry to hear that. Can you send us your file so can further investigate the root cause of your issue?
Moreover, you mentioned constant crashes whenever you change tab from CAM to model. Have you been able to reproduce it or it happens randomly?

Meletis

I can "pack and go". where do I send them ?. I need these repaired and returned asap. Crash is ~ 1 out of 6 times. I have a work around. When in the cam tab, close it. The model tab is now open, no crash. To return to cam, click + tab in browser and open cam tab again. This method has worked so far.

Re: Lost tool paths.. Utility to recover ?.

Bartlett-Pentagon — Sun, 09 Sep 2018 16:24:27 GMT

@Bartlett-Pentagon wrote:
@meletis.stathis wrote:
Hi @Bartlett-Pentagon,

Sorry to hear that. Can you send us your file so can further investigate the root cause of your issue?
Moreover, you mentioned constant crashes whenever you change tab from CAM to model. Have you been able to reproduce it or it happens randomly?

Meletis
I can "pack and go". where do I send them ?. I need these repaired and returned asap. Crash is ~ 1 out of 6 times. I have a work around. When in the cam tab, close it. The model tab is now open, no crash. To return to cam, click + tab in browser and open cam tab again. This method has worked so far.

Update:

Was hoping I could rebuild the missing tool paths(~ 30% of the total). Any editing or even just simulating tool path results in ALL TOOL PATHS disappearing. Really need file recovery utility.

Re: Lost tool paths.. Utility to recover ?.

meletis.stathis — Tue, 11 Sep 2018 09:33:34 GMT

@Bartlett-Pentagon, please send them as pm to me.
Regarding the crash I'll check out if I can reproduce consistently and open a ticket for it. I'll keep the post updated.

Re: Lost tool paths.. Utility to recover ?.

Bartlett-Pentagon — Tue, 11 Sep 2018 20:44:14 GMT

@Bartlett-Pentagon wrote:
@Bartlett-Pentagon wrote:
@meletis.stathis wrote:
Hi @Bartlett-Pentagon,

Sorry to hear that. Can you send us your file so can further investigate the root cause of your issue?
Moreover, you mentioned constant crashes whenever you change tab from CAM to model. Have you been able to reproduce it or it happens randomly?

Meletis
I can "pack and go". where do I send them ?. I need these repaired and returned asap. Crash is ~ 1 out of 6 times. I have a work around. When in the cam tab, close it. The model tab is now open, no crash. To return to cam, click + tab in browser and open cam tab again. This method has worked so far.
Update:
Was hoping I could rebuild the missing tool paths(~ 30% of the total). Any editing or even just simulating tool path results in ALL TOOL PATHS disappearing. Really need file recovery utility.

PM sent

Re: Lost tool paths.. Utility to recover ?.

Bartlett-Pentagon — Thu, 20 Sep 2018 02:36:13 GMT

@meletis.stathis wrote:
@Bartlett-Pentagon, please send them as pm to me.
Regarding the crash I'll check out if I can reproduce consistently and open a ticket for it. I'll keep the post updated.

meletis,

Any updates ?

Re: Lost tool paths.. Utility to recover ?.

meletis.stathis — Fri, 21 Sep 2018 07:26:15 GMT

I can reproduce it but unfortunately I haven't found any solution. I've opened ticket CAM-11058 for it.