topic Re: HSM Works 2024 - Toolpath buttons not working in HSM Support Forum

HSM Works 2024 - Toolpath buttons not working

Dan_Innes — Sat, 06 Jan 2024 02:54:17 GMT

Hey, I've just freshly installed Solidworks 2023 & HSM Works 2024 onto a new computer and opened one of my frequent job files. All my old toolpaths are there and the set up data is present & correct. I can edit an existing toolpath & the interface looks as it always has except that the buttons to make a new toolpath when clicked don't show the drop down window with toolpath options to be selected.

This is for the "Drill" "2D Milling" 3D Milling" "Multi-Axis Milling" & "Turning" buttons. They have no function when clicked on and the usual dropdown does not appear.

Is anyone else experiencing this? I'm un able to continue my work without HSM Works is this a bug or something to do with the latest updates?

any help here would be much appreciated! Thanks

Dan

Re: HSM Works 2024 - Toolpath buttons not working

Dan_Innes — Sat, 06 Jan 2024 03:00:11 GMT

Also the "Orientation" button has no function...

Re: HSM Works 2024 - Toolpath buttons not working

jeff.pek — Sat, 06 Jan 2024 11:24:06 GMT

Can you show a screenshot? It might be good to try to reset the toolbars.

Try what this page shows: https://help.solidworks.com/2023/english/WhatsNew/c_wn2023_ui_restoring_default_settings.htm

Jeff

Re: HSM Works 2024 - Toolpath buttons not working

Dan_Innes — Mon, 22 Jan 2024 20:35:00 GMT

Hi Jeff

sorry for the delay, I've been moving workshops. What a mission!

I've tried playing with the default settings and customizing the toolbar buttons but it does not work.

When customizing the toolbar buttons they are missing the data and instead of HSM icons available it has an error symbol displayed where there should be all the icons and labels from the drop down. I'll make a little screen video and share it with you via google drive.

Re: HSM Works 2024 - Toolpath buttons not working

Dan_Innes — Mon, 29 Jan 2024 20:38:40 GMT

Hey @jeff.pek attached is a screen recording of what's happening. sorry again for the delay. Turns out the signal at the new workshop is terrible and I haven't been able to upload.

kind regards

Dan

Re: HSM Works 2024 - Toolpath buttons not working

lenny_1962 — Tue, 30 Jan 2024 23:12:34 GMT

Have had any other programs installed before this started?

any Windows Updates?

sometimes those can mess with you other software.

Re: HSM Works 2024 - Toolpath buttons not working

jeff.pek — Sat, 03 Feb 2024 17:39:31 GMT

Well, that is super weird. Did you try resetting the UI with info from the link I shared above?

Jeff

Re: HSM Works 2024 - Toolpath buttons not working

jeff.pek — Sat, 03 Feb 2024 17:40:00 GMT

Kind of a long shot, but have you tried reinstalling Solidworks?

Jeff

Re: HSM Works 2024 - Toolpath buttons not working

Dan_Innes — Wed, 07 Feb 2024 01:08:55 GMT

Hey yes I've tried resetting the solidworks default settings as suggested. I have not yet tried re installing solidworks but I suppose that's the next thing to try.

Re: HSM Works 2024 - Toolpath buttons not working

Dan_Innes — Wed, 07 Feb 2024 01:11:49 GMT

No it's all a fresh set up on a formatted computer after a big old catastrophic crash that lost most of my applications. I also might try get it working on a friends computer to rule any lingering crash symptoms out though.

Re: HSM Works 2024 - Toolpath buttons not working

lenny_1962 — Wed, 07 Feb 2024 14:15:11 GMT

Re: HSM Works 2024 - Toolpath buttons not working

lenny_1962 — Wed, 07 Feb 2024 14:15:44 GMT

nevermind

Re: HSM Works 2024 - Toolpath buttons not working

lenny_1962 — Wed, 07 Feb 2024 14:13:17 GMT

If the crash was as bad as you say I would get a new HD and start over....everything fresh windows then start install all you programs. heck you can get inexpensive SSD HD's they scream.

i say this cause who knows what has been affected in the core program