topic Re: Files are grayed out. in Fusion Hub, Data & Project Management Forum

Files are grayed out.

Ronald.Thompson — Wed, 15 Oct 2025 13:19:00 GMT

Files are grayed out. Is this because I am using Win 10?

RajkumarIlanchelian — Wed, 15 Oct 2025 12:41:24 GMT

@Ronald.Thompson @Do you mean you cannot open them or you cannot save them.

What license do you have ?

Ronald.Thompson — Wed, 15 Oct 2025 12:43:10 GMT

Paid. Regular Fusion 360, no extras.

RajkumarIlanchelian — Wed, 15 Oct 2025 12:51:23 GMT

@Ronald.Thompson @Are all your files in this state and you cannot open them?

can you please attach an image of what you re seeing?

Ronald.Thompson — Wed, 15 Oct 2025 12:56:46 GMT

The files are grayed out, but they will open.

Ronald.Thompson — Wed, 15 Oct 2025 12:57:33 GMT

I tried a Windows 11 machine and it's the same.

Ronald.Thompson — Wed, 15 Oct 2025 13:00:08 GMT

It's more than one file. Did the latest update change the way they are viewed?

RajkumarIlanchelian — Wed, 15 Oct 2025 13:13:59 GMT

@Ronald.Thompson Thanks for the images. Can you also please confirm a couple of things.

1. Can you save the files ?

2. in the data panel if you say for example use the version dropdown is that working ?

Ronald.Thompson — Wed, 15 Oct 2025 13:18:04 GMT

Yes, everything seems to be working. It's just concerning. I don't want to lose data.

RajkumarIlanchelian — Wed, 15 Oct 2025 14:08:34 GMT

@Ronald.Thompson @I will check internally if any visualization changed but this should not lead to any data loss.

Ronald.Thompson — Wed, 15 Oct 2025 14:12:23 GMT

Thanks!