topic Re: verify e-mail address in Fusion Hub, Data & Project Management Forum

Problem varifying emal

ARTHUR-HM — Tue, 16 Aug 2016 13:50:53 GMT

Every time I log into my hub, I get an orange bar at the top telling me to verify my email. I hit the button, and no email ever comes. Thoughts?

Re: Problem varifying emal

Anonymous — Tue, 16 Aug 2016 17:28:31 GMT

Me too.

Re: Problem varifying emal

BrettWright — Tue, 16 Aug 2016 19:14:07 GMT

Hi Paul and Arthur,

I've forwarded both your requests onto a team member that can assist with this. Should be within the next 24 hrs, so please stay tuned, they'll respond here when completed.

Thank you for your patience.

Re: Problem varifying emal

Swathi_Vadlamani — Wed, 17 Aug 2016 03:46:44 GMT

Arthur and Paul,

We fixed your issue. You should be good to go now.

Re: Problem varifying emal

ardverhoef — Mon, 22 Aug 2016 07:58:10 GMT

Hi Swathi,

I encouter exactly the same,

Trying to verify but never received the email.

Thanks,

Ard

Re: Problem varifying emal

Swathi_Vadlamani — Mon, 22 Aug 2016 08:59:51 GMT

Ard,

We fixed your email verify issue.

Re: Problem varifying emal

Anonymous — Thu, 25 Aug 2016 15:05:32 GMT

Hello Swathi,

I'm also dealing with the e-mail verification issue. Any help would be greatly appreciated.

Thanks,

Rick

Re: Problem varifying emal

Swathi_Vadlamani — Fri, 26 Aug 2016 06:19:10 GMT

Rick,

We fixed your issue.

Re: Problem varifying emal

MrAshler — Fri, 26 Aug 2016 14:15:10 GMT

I'm dealing with the same reported issue.

I've searched my inbox, trash, and spam folders.

Re: Problem verifying emal

saccade — Fri, 26 Aug 2016 21:42:50 GMT

Another "me too".

I've verified I can send email to my Autocad address from a variety of other places, and it works fine. Nothing in the spam/junk folder. But I've yet to receive the verification email despite asking for it several times.

Thanks,

Re: Problem varifying emal

saccade — Mon, 29 Aug 2016 18:14:30 GMT

Another "me too".

Thanks,

Re: Problem varifying emal

Bud_Schroeder_ADESK — Mon, 29 Aug 2016 18:34:59 GMT

Hi JP and others. Thanks for sharing with us that it's not working. The team see's what the issue is and will be fixing it in an upcoming release.

Thanks again for letting us know and all your help in trouble shooting this. We will post back once it has been fixed.

Re: Problem varifying emal

Anonymous — Wed, 31 Aug 2016 19:26:11 GMT

hi, i'm having the same problem too. please help. thanks. 🙂

Re: Problem varifying emal

bvankooten — Thu, 01 Sep 2016 22:32:41 GMT

I too am having the same problem

Re: Problem varifying emal

Swathi_Vadlamani — Fri, 02 Sep 2016 03:22:01 GMT

Hi Bart,

We fixed your verify email issue.

verify e-mail address

Yahiro1994 — Sat, 10 Sep 2016 05:26:01 GMT

I can't get the Resend Verification email to my account e-mail address. Could you tell me solutions?

I tried to click the <<Resend Verification email >> several times, then even I get a message of <<We just sent you a verification email. Click the link in email to verify your email.>>, still I can't receive the e-mail....

Re: verify e-mail address

Bud_Schroeder_ADESK — Sat, 10 Sep 2016 05:45:41 GMT

Hello Yahiro,

Swathi should be able to look at this next week when she is back in the office. Note that you can continue to use A360 with no issues. I also merged your post with another post that Swathi is working on already.

Hope this helps and have a great weekend.

Re: verify e-mail address

Swathi_Vadlamani — Sat, 10 Sep 2016 06:49:57 GMT

Yahiro,

We fixed your email verify issue.

Re: Problem varifying emal

saccade — Sat, 10 Sep 2016 20:33:38 GMT

Still not working for me. I know the email address is good, because I get the notifications about the forum replies. But nothing about verifying my email.

Problem varifying emal

d.krasnov — Sun, 11 Sep 2016 09:33:39 GMT

When I trying to verify my email, red bar at the top telling me "The operation you requested couldn't be performed". Can you help?