topic Re: Problem notification in Fusion Team in Fusion Hub, Data & Project Management Forum

Problem notification in Fusion Team

PLM-Sylvain.Bailly — Thu, 09 Mar 2017 14:04:31 GMT

Hello,

In my settings in Fusion Team I put the notifications ON and check all the events but I receive email only when someone modify one of MY document. If someone put a document in a project I receive nothing. If someone modify a document in a project where I am member (not owner of the document), I dont receive a mail to inform me that a new version is posted.

Can you tell me why? All my collegues have the same problem.

Best regards,

Sylvain

Re: Problem notification in Fusion Team

BrettWright — Thu, 09 Mar 2017 16:23:26 GMT

hi Sylvain,

Are you actually "Following" the project as well?

Re: Problem notification in Fusion Team

Bud_Schroeder_ADESK — Thu, 09 Mar 2017 16:25:19 GMT

Hi Sylvain,

Thanks for posting your question and I moved you over to the Fusion Team forum. The first place to check is the Settings for your account and make sure everything is checked for notifications.

Also make sure you are following the project. Note that you need to do this for every project that you want to receive notifications from.

Hope this helps and please let us know how this goes.

If you are still having issues after chec

Re: Problem notification in Fusion Team

PLM-Sylvain.Bailly — Thu, 09 Mar 2017 16:58:59 GMT

I have forgotten to follow the current project where I do the tests.

Shame on me and thanks for the quick answer.

Have a nice day,

Sylvain

Re: Problem notification in Fusion Team

Bud_Schroeder_ADESK — Thu, 09 Mar 2017 17:02:02 GMT

Hi Sylvia,

No problem and thanks for letting us know what the issue was.

Have a great day.

Re: Problem notification in Fusion Team

PLM-Sylvain.Bailly — Thu, 09 Mar 2017 17:12:05 GMT

The Autodesk community is awesome. This time Brett D Wright and Bud Schroeder were fast. It is a pleasure to work on Autodesk software and Autodesk people. They are professionals.