topic Re: bad link on autodesk help & can't open Fusion 360 Mac in Fusion Support Forum

bad link on autodesk help & can't open Fusion 360 Mac

Anonymous — Thu, 26 Nov 2020 16:29:17 GMT

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-do-a-clean-uninstall-of-Autodesk-Fusion-360.html

This link is from an article about uninstalling / reinstalling fusion 360. The link title is clean UNINSTALLING fusion 360, but the entire article states how to clean INSTALL. Meanwhile, Fusion 360 has just stopped opening on my Mac Laptop. It worked fine yesterday and today won't open. Apparently this app doesn't install in the applications folder like all the other Mac programs because it's not there anywhere. I've reinstalled it 2 times now and it says it's installed and do I want to open it, and when I click on Yes it just does nothing. I've found the app open icon and clicked it...nothing. Nothing seems to work, so I was reading about it and trying to do a clean UNINSTALL but none of the links on this website for clean UNINSTALL seem to go to the right article. Any help would be most appreciated. I just paid for 3 years of this program and now I can't even get to it

Re: bad link on autodesk help & can't open Fusion 360 Mac

Anonymous — Thu, 26 Nov 2020 16:51:05 GMT

Figured it out... found the Uninstall Fusion 360 link in Mac Launchpad. Uninstalled and reinstalled and now its working again in case anyone has the same trouble finding it in Mac Finder Applications folder try the Launchpad

Re: bad link on autodesk help & can't open Fusion 360 Mac

pwmeek — Tue, 08 Dec 2020 12:55:29 GMT

Thanks for this.

I got an email saying I needed to update. If there was no option to update under Job Status (there wasn't) then I needed to uninstall and reinstall.

Why were there no instructions in the email on how to uninstall (especially when Fusion360 is not found in the Mac Applications folder, like every other Mac app)?