topic Re: Updated Failed in Fusion Support Forum

Updated Failed

blowhise — Fri, 11 Dec 2020 19:40:14 GMT

Hello

Just open Fusion and this message appears:

Tried to do the suggestions but nothing seems to work. Here is my log file

Thanks in advance

Re: Updated Failed

RajkumarIlanchelian — Fri, 11 Dec 2020 21:26:18 GMT

@blowhise Can you restart Fusion and try again, please? We had an intermittent problem which now is addressed.

Re: Updated Failed

blowhise — Sat, 12 Dec 2020 23:20:01 GMT

Hello Rajkumar

Unfortunately still the same, at the moment there are a some commands that are not working or they are buggie. I'm going to unistall everything and try a fresh install (again) : (

Re: Updated Failed

RajkumarIlanchelian — Tue, 15 Dec 2020 21:48:44 GMT

@blowhise Not sure if you got this working but our team took a look at the logs and here are a couple of things suggested.

Can you go to C:\Users\USER ID\AppData\Local\Autodesk\webdeploy\meta\streamer\20201203143300\ and zip up this 20201203143300 folder fo us? Once you have it zipped up, you can delete this folder and re-start Fusion 360. We believe this should get you back on track.

Re: Updated Failed

blowhise — Fri, 18 Dec 2020 20:54:10 GMT

Hello Rajkumar,

So sorry for the late answer, here is the zip folder. I followed the instructions and the problem persist

Re: Updated Failed

RajkumarIlanchelian — Fri, 18 Dec 2020 21:08:46 GMT

@blowhise Thanks for share the folder. While we take a look at this couple of questions.

1. Did you try an uninstall/reinstall?

2. If yes can you tell me the Version of Fusion 360 you are currently on? (Help->About should be a 2.0.****)