topic Re: Can't get free subscription back in Fusion Support Forum

Can't get free subscription back

Anonymous — Sat, 12 Dec 2020 17:21:57 GMT

Hi there,

I've been using Fusion and Onshape for some personal open source projects. I haven't been using Fusion since the crippling of the free version, and I wanted to give it another try because I really prefer Fusions UI.

However I keep getting the "subscribe now" mark, rendering the application useless. I'm not sure if the process of subscribing to the personal edition is meant to be absolutely terrible, but it is... My steps so far have been unsuccessful:

1. Clicked "subscribe now" and tried to find "Personal Use" --> Not possible. No links or anything ?

2. Googled for personal edition. Came to here: https://www.autodesk.com/products/fusion-360/personal) and followed instructions (re-downloaded fusion) --> Not succesful (removed and re-installed twice, same issue)

3. Clicked "here" for more information on previous page (https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-switch-from-a-hobbyist-start-up-license-to-personal-use-license-in-Fusion-360.html) --> This instructs you back to the page of point [2]... Lol

4. Page [3] also points to yet another page on how to renew a personal licence (https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-renew-your-hobbyist-enthusiast-license-for-Fusion-360.html) which basically provides the same instructions as on page [1].

All-in-all, it still shows I have a "startup" licence. As I'm typing this, I realize I'm not sure if I even want to go back due to all this cumbersome 1990's making-the-licence-work vibe.

Anyway, if anyone has a 1-click answer, I'd be happy to hear.

Thanks 🙂

Re: Can't get free subscription back

engineguy — Sat, 12 Dec 2020 23:38:38 GMT

@Anonymous

Your link in £ is the one, that is for changing from the "Startup" to the "Personal", the others are specifically for applying for/renewing an existing "Personal" licence.

When you went to that page it shows that you already have a licence, did you click on the link for the "Personal" licence and did you click the "Get Started" button on that page ???

Stay Safe

Regards

Rob

Re: Can't get free subscription back

Anonymous — Sun, 13 Dec 2020 11:49:57 GMT

Hi @engineguy

Thanks for your response. I'm assuming you mean the 3rd link, which shows an overview as in my appendix "screenshot.png". These instructions don't work. Firstly, because there's no section that says "activate Fusion 360 for personal use" on the linked page. However there is a "Get started" button, which leads you to the "download" section (see "download.png"). As stated, this I've tried twice without success (and I find it weird that I have to re-download the app but okay)

I've found another method, however. Logging in to my account on autodesk.com, then under My account > Products & services it shows a "Fusion 360 Personal" download link, which I used. This actually wasn't there before; it only showed the Startup licence yesterday. I guess the third time's the charm, because this worked for some reason.