topic Re: Can't open project in Fusion Support Forum

Can't open project

ltomuta — Tue, 15 Dec 2020 10:55:15 GMT

I opened it online and there I can at least view it without any apparent errors. I tried downloading it as a Fusion 360 Archive but then when uploading it back in Fusion I was still not able to open it.

I would guess something in the new version(s) of Fusion is not compatible anymore with something inside that file. And that would be BAD!

Re: Can't open project

Phil.E — Tue, 15 Dec 2020 23:54:01 GMT

Hi,

You are correct it would be bad.

Can you attach the design here? It might help to have the design in question to examine and debug with.

Do you find this happening with other similar designs you have saved prior to this week?

Thanks,

Re: Can't open project

ltomuta — Wed, 16 Dec 2020 08:00:18 GMT

I've sent you a link via PM.

Re: Can't open project

ltomuta — Wed, 16 Dec 2020 08:09:58 GMT

A related topic:

As mentioned above, I downloaded an archive of the project via the online viewer and then reuploaded it to Fusion in a folder named "Test". It did not help opening the file and now I can't delete that folder and its contents.

Re: Can't open project

ltomuta — Fri, 18 Dec 2020 08:36:14 GMT

Hi @Phil.E

Were you able to access that file?

Re: Can't open project

Phil.E — Tue, 05 Jan 2021 01:06:59 GMT

I believe you got my email. Please let me know if not.

Regarding deleting a linked design:

If the design is entirely within one folder (as you describe) it can be deleted. Really all linked designs are this way.

In order of dependencies:

Delete drawings first
Assemblies second (all designs with inserted linked designs in them)

Once you have done that, it should be possible to delete the folder entirely, or just the part files themselves.

Re: Can't open project

ltomuta — Tue, 05 Jan 2021 07:32:36 GMT

Yes, I did. Thanks.

Regarding deletion, there seems to be some new bug that causes some files
not to be deletable because they are said to be in use not in other designs
but by other users. More users in fact that should ever have access to my
files.

Something related to December's Fusion services outage.

That may likely be what was causing the deletion issue in my case as well.
I'll see once I get back to work next week. I'm trying to avoid Fusion
until then. 🙂

Best regards,
Lucian

Re: Can't open project

keqingsong — Wed, 20 Jan 2021 01:54:49 GMT

hey @ltomuta - we just dropped a new product update that may have fixed your issue. Can you try again and let us know if the issue is resolved for you?

Re: Can't open project

ltomuta — Wed, 20 Jan 2021 08:17:09 GMT

Hi @keqingsong

Indeed, I can open the project now. Thanks (and thanks again @Phil.E for your earlier help with this).