topic Re: I can't enter a project when I double click it on Fusion 360 educational license in Fusion Support Forum

I can't enter a project when I double click it on Fusion 360 educational license

Anonymous — Wed, 13 Jan 2021 16:42:48 GMT

When I try to "double click" a project, it won't open, no matter how many times I click it, it won't open. I have even tried deleting and re-downloading the application, tried using different accounts, tried creating new projects, but no luck. Is there any way to solve this issue?

Re: I can't enter a project when I double click it on Fusion 360 educational license

jhackney1972 — Thu, 14 Jan 2021 00:09:09 GMT

Is "Team 2", which you are in, your team? If not, have you been invited to join it?

Re: I can't enter a project when I double click it on Fusion 360 educational license

Anonymous — Thu, 14 Jan 2021 00:25:00 GMT

Team 2 is the team I own

Re: I can't enter a project when I double click it on Fusion 360 educational license

jhackney1972 — Thu, 14 Jan 2021 00:32:34 GMT

Next question, using the Exact same Autodesk ID you sign into Fusion 360, log into A360 and see if you can navigate your projects there. Be careful to use the exact same Autodesk ID. If you have to log off Fusion 360 and log back on to be sure, do so.

Re: I can't enter a project when I double click it on Fusion 360 educational license

Anonymous — Thu, 14 Jan 2021 00:34:55 GMT

Yes, I can access it, but I can't work on my projects there

Re: I can't enter a project when I double click it on Fusion 360 educational license

jhackney1972 — Thu, 14 Jan 2021 00:53:56 GMT

Yes I know that, we are going through a process. Now I want you to select the Fusion 360 log out from the application as indicated in the screen capture below. It will go to a screen requesting you to log in, do not. Close the application completely. Once you are sure Fusion 360 is closed, run the application, and log in when it request you to making sure you are using the same Autodesk ID you just used to log into A360. The reason for doing this is to make sure the Fusion 360 application is using the correct Autodesk ID internally.

Re: I can't enter a project when I double click it on Fusion 360 educational license

Anonymous — Thu, 14 Jan 2021 01:00:09 GMT

Yes I did that, I logged out, closed the application, opened the application again, and logged in using the same ID is used in the A360

Re: I can't enter a project when I double click it on Fusion 360 educational license

Anonymous — Thu, 14 Jan 2021 01:07:50 GMT

Hi, apparently there was some issue with my computer. I tried using a different mac to access fusion 360, and double click worked. But when I tried double click on my macbook it dodn't work, I had to click it more than a few times to make it open.

Re: I can't enter a project when I double click it on Fusion 360 educational license

jhackney1972 — Thu, 14 Jan 2021 01:10:31 GMT

Glad you understand the issue. Good luck getting to the root of your computer issue then.