topic Re: Error Saving Imported Files in Fusion Support Forum

Error Saving Imported Files

theofficialjoshuataylor — Thu, 14 Jan 2021 22:03:07 GMT

Hello all,

I've had to import and modify a lot of .step and .iges files into Fusion in the last few days, and I've had a lot of crashes when I try to save these files.

It's been really frustrating, but I finally figured out if you turn on "Capture Design History", it will save without issues.

Just wanted to post on here in case anyone else was having a similar issue, hope I'll be helping someone.

Cheers,

Josh

Re: Error Saving Imported Files

jeff_strater — Thu, 14 Jan 2021 23:20:03 GMT

there should be no difference whatsoever in save of a design (imported or otherwise) between a Direct Model and a Parametric (history) model. Can you share an example that shows this behavior? We'd like to investigate

Re: Error Saving Imported Files

theofficialjoshuataylor — Fri, 15 Jan 2021 00:04:22 GMT

Hello Jeff,

I've attached both an example .stp file and a link to a screencast of Fusion crashing with "Capture Design History" disabled, but staying alive with it enabled.

The .stp is just an example, but this has happened with every .stp, .step, and .iges that I have tried.

Screencast link: https://autode.sk/38HH4AC

Thanks for the quick response,

Josh

Re: Error Saving Imported Files

jhackney1972 — Fri, 15 Jan 2021 01:49:09 GMT

I have embedded your Screencast into your forum question for better viewing.

Re: Error Saving Imported Files

jeff_strater — Fri, 15 Jan 2021 02:02:08 GMT

I tried this, and this does not crash for me. What operating system are you using, and what version of Fusion do you have installed? Tomorrow, I will look into the crash, and see if I can tell anything from that crash report.

Re: Error Saving Imported Files

jhackney1972 — Fri, 15 Jan 2021 02:05:49 GMT

First of all you do not have to Upload an STP file to a cloud folder before you open it. You can open STP files directly from your hard drive. Second, I replicated your method and did not see any issues or crashes. See my Screencast.

Re: Error Saving Imported Files

jeff_strater — Fri, 15 Jan 2021 17:26:40 GMT

@theofficialjoshuataylor - thank you for sending in the crash reports. I know people get cynical about sending those in, but they do help, and your case is a good example. We took a look at your crashes. A question: Do you, by any chance, have the "Parametric text" addin installed on your computer? (Parametric Text ). It looks, from the call stack information, that this addin is trying to trigger a compute all when the file is saved, but is not checking to see if the document is a parametric design or not. Trying to call compute on a direct modeling design, apparently, can crash. So, first thing to try: If you have this addin, disable it, and see if that helps.

Jeff

Re: Error Saving Imported Files

theofficialjoshuataylor — Fri, 15 Jan 2021 18:20:29 GMT

Jeff,

Everything started working great as soon as I disabled the add-in. I don't use that add-in much so I'm just going to get rid of it, and I believe my problem will be gone.

Thanks for the time you spent trying to figure out my problem.

Cheers,

Josh

Re: Error Saving Imported Files

keqingsong — Tue, 02 Mar 2021 02:11:07 GMT

Hey theofficialjoshuataylor, we have addressed this issue in the latest product update V.2.0.9849. Check it out and let us know if you still see this issue.