topic Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro. in Fusion Support Forum

Fusion keeps losing trackpad rotate on M1 MacBook Pro.

edgemarston — Thu, 21 Jan 2021 22:38:41 GMT

I recently switched to an M1 MBP. Fusion mostly works well, but I'm experiencing one big bug. Every time the display sleeps, Fusion loses trackpad support for two-finger rotate. It's not a total loss of trackpad input, because I can still zoom in/out... just no rotate.

I've tried opening/closing designs, entering/exiting sketches, and everything else I can think of. Only a full Fusion quit/relaunch fixes it.

This is a pretty disruptive bug for workflow. Any ideas?

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

Phil.E — Fri, 22 Jan 2021 01:30:08 GMT

Thanks for letting us know. This is an old bug that is hard to reproduce in test machines.

What is happening is the trackpad drivers are crashing and without restarting Fusion there's no way to get them going again.

Could you please collect log files the next time this happens. They might show some activity around the sleep event that can give a clue. I'll add this report to the existing ticket for this problem.

Workaround:

Close Fusion before your machine is put to sleep. Starting Fusion only takes about 30 seconds on an M1 machine.

Sorry for the inconvenience.

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

edgemarston — Fri, 22 Jan 2021 21:18:14 GMT

@Phil.E thanks for the quick reply! I've collected the log files and will PM them to you. Good to hear the issue is on Autodesk's radar.

I am curious, is there a reason it's harder to get trackpad drivers to work correctly in Fusion compared to other software? I haven't experienced this issue with anything else I'm running.

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

Phil.E — Fri, 22 Jan 2021 21:24:54 GMT

Fusion uses it's own trackpad drivers. The native mac trackpad drivers do not provide the ability to give you the experience you have when Fusion is working properly.

There's always native trackpad from the Fusion appstore. This will give you the native mac trackpad experience.

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

elton_ooi98 — Tue, 17 Aug 2021 18:23:00 GMT

This problem still exist on my M1 Macbook Air (Big Sur Version 11.5.1), any thought?

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

george.hartt — Sun, 05 Sep 2021 14:06:08 GMT

Same for me, any updates? Though this is on a 2015 Mac Book Pro 15", using Big Sur

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

george.hartt — Sun, 05 Sep 2021 14:18:34 GMT

Update: What worked for me was disabling Smart Zoom and Rotate in Trackpad preferences -- then disable and reenable "Use gesture-based view navigation" in Fusion360

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

dick.vlasblom — Thu, 07 Oct 2021 21:22:33 GMT

I have the same Issue, MacBookPro 2015 Big Sure 11.6 and Fusion 360 2.0.11186.
After my Laptop went to sleep, the only solution is: Restart my Laptop en Fusion 360.
All other suggested "solutions" won't work!!!
This is a real problem to investigate.

Best regards,

Dick Vlasblom

Ynt: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

cemakarHJ8C2 — Fri, 08 Oct 2021 17:24:02 GMT

I have same problem don't you. have any solution still

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

FrodoLoggins — Fri, 08 Oct 2021 18:13:38 GMT

As I've mentioned before:

1: Exiting Fusion doesn't always fix this.

2: Sometimes the bug gets resolved just waiting/doing something random (without closing Fusion).

Any reason Fusion is the only program I have this issue with?

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

edgemarston — Fri, 08 Oct 2021 18:32:29 GMT

Autodesk, this is really getting outrageous. It's been 8 months. This isn't a weird corner case bug. This is "Mouse support isn't working". That's basic, core functionality.

What is going on?

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

FrodoLoggins — Fri, 08 Oct 2021 18:57:46 GMT

Oh it's been more than 8 months lol. This isn't the first time this has been reported.

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

bentwookie — Sun, 07 Nov 2021 18:06:52 GMT

Happening to me on a new M1 MacBook Pro. I'd love to hear more about why Fusion 360 needs its own trackpad driver. Knowing a little bit about the underlying systems involved, the juice here doesn't seem worth the squeeze.

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

dick.vlasblom — Mon, 08 Nov 2021 00:48:21 GMT

Well the solution is, in my case, very simple!
If you have a design open it and look at your timeline....
Just click on a feature and say I want to edit it!
Just close it and you will be back on track!
To Python or not, That's THE Question:):)

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

FrodoLoggins — Fri, 03 Dec 2021 02:50:56 GMT

So now that "Fusion 360 is officially supported on macOS Monterey" after the new update, this bug has been fixed, right?

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

dick.vlasblom — Fri, 03 Dec 2021 02:59:11 GMT

Yes, no issues with Fusion 360 and macOS Monterey regarding this topic for me anymore!

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

FrodoLoggins — Fri, 03 Dec 2021 03:49:20 GMT

Glad for you. Still happens to me at least once a day.

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

dick.vlasblom — Fri, 03 Dec 2021 21:38:30 GMT

Ok, just for your information I tested it again the last 48 hours.
MacbookPro mid2015 ; OSX Monterey and the latest Fusion360 download.
Opened a model and kept Fusion 360 open with:
Laptop on accu, laptop charging and Internet connection on and off during the test.
Trackpad rotate function is still working perfect.

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

FrodoLoggins — Sat, 04 Dec 2021 02:24:21 GMT

Glad for you. Still happens to me at least once a day.

@Phil.E Are we gonna fix this bug or what?

Re: Fusion keeps losing trackpad rotate on M1 MacBook Pro.

edgemarston — Sat, 04 Dec 2021 05:24:27 GMT

@keqingsong I would really like an answer on this. At least, can you explain why Fusion is more or less alone among paid professional software in not having basic trackpad driver functionality working properly? This is really embarrassing, and Autodesk has been ignoring it for way too long.