topic Re: Work area stuck after windows session lock/unlock in Fusion Support Forum

Work area stuck after windows session lock/unlock

fbelaid — Wed, 27 Jan 2021 13:38:22 GMT

Since last Fusion 360 update, I am facing an issue with Fusion Work area being stuck after windows session lock/unlock (see in below screenshot).

An even resizing the window to force drawing refresh, is giving no result .. the only solution to recover the work area is to restart fusion app.

I just made an update of my Windows 10 to latest version (2020H2) in the hope to fix this issue, unfortunately the problem persistes.

Also uninstalling/reinstalling Fusion 360 didn't solve it !! Anyone can help please ?

Re: Work area stuck after windows session lock/unlock

seth.madore — Thu, 28 Jan 2021 00:02:39 GMT

Are you using integrated graphics, and can you tell me what your Direct X setting is (this is in Preferences)
Update your video card drivers and try changing the Direct X setting to the other options to see if this improves the issue.

Re: Work area stuck after windows session lock/unlock

Anonymous — Thu, 28 Jan 2021 01:11:57 GMT

I have the same issue. It started with the latest Fusion 360 update.
I use it on my laptop, I leave the app running and close the lid. When I open it later the right section of Fusion 360 is frozen. The mouse does not have any effect on that part of the window. If I close the opened document, it closes but the right part of Fusion app is still displaying the 3d model. I have to close the app and restart it.

I have integrated Intel graphics and my Graphics Driver setting in Fusion is Auto-Detect. Other options are DirectX 11 and DirectX 9. I will try different options.

Re: Work area stuck after windows session lock/unlock

roman_Sholiak — Thu, 28 Jan 2021 08:07:51 GMT

Looks like I have similar problem . Video driver updated to latest version - but result is the same .

https://forums.autodesk.com/t5/fusion-360-support/design-window-stuck-after-sleep/td-p/10034888

Re: Work area stuck after windows session lock/unlock

fbelaid — Thu, 28 Jan 2021 10:56:54 GMT

Thanks for your reply, here I am attaching the DirectX settings on my laptop .. hope can give some hints on what settings can be changed.

Re: Work area stuck after windows session lock/unlock

fbelaid — Sun, 14 Feb 2021 14:08:11 GMT

Today I discovered that this issue is disappeared without any action from my side, and is not happening even with Windows session logout/login.

Strange !

Re: Work area stuck after windows session lock/unlock

roman_Sholiak — Mon, 15 Feb 2021 06:52:38 GMT

Last Fusion update fix this issue

https://www.autodesk.com/products/fusion-360/blog/february-2021-product-update-whats-new/