topic Re: Fusion closes when I go to manufacturing environment in Fusion Support Forum

Fusion closes when I go to manufacturing environment

Anonymous — Mon, 01 Feb 2021 19:30:16 GMT

Since the last windows update, every time I try to enter the manufacturing environment regardless of model fusion immediately closes without an error

I've tried reinstalling and the problem persisted

Re: Fusion closes when I go to manufacturing environment

dsouzasujay — Tue, 02 Feb 2021 06:25:39 GMT

Hi @Anonymous ,

I assume you do get the error reports? If you do get them can you send them in? (Capturing a report ID the next time this happens would also help).

Also can you please extract and attach your diagnostic files? Those are found here:

Re: Fusion closes when I go to manufacturing environment

Anonymous — Tue, 02 Feb 2021 18:31:12 GMT

attached are the most recent logs

Re: Fusion closes when I go to manufacturing environment

Anonymous — Wed, 03 Feb 2021 12:01:12 GMT

I've never seen an error report to give you a number for it just closes and when I restart its normal until I go to mfg

Re: Fusion closes when I go to manufacturing environment

RajkumarIlanchelian — Wed, 03 Feb 2021 14:38:28 GMT

@Anonymous @Can you please check if you have any pending Fusion update and if you are on 2.0.9719 version? We add a fix fir a very similar issue that you called out here.

Re: Fusion closes when I go to manufacturing environment

Anonymous — Thu, 04 Feb 2021 12:28:09 GMT

I'm getting an error that the update has failed I'm on version 2.0.9642

Re: Fusion closes when I go to manufacturing environment

dsouzasujay — Thu, 04 Feb 2021 13:49:34 GMT

Hi @Anonymous ,

Can you please try to install again with below mentioned ways.

"The update failed to complete..." when trying to update Fusion 360

Re: Fusion closes when I go to manufacturing environment

RajkumarIlanchelian — Thu, 04 Feb 2021 15:34:39 GMT

@Anonymous Can you also please collect the diagnostic log files that could help us see what is happening? once you collect the log, you can simply reinstall over the build you have an I believe that should get you on the latest build).

Re: Fusion closes when I go to manufacturing environment

Anonymous — Fri, 05 Feb 2021 13:55:16 GMT

ok that worked i was able to update to the latest version and the issue resolved thank you