topic Re: Can't make any documents editable. in Fusion Support Forum

Can't make any documents editable.

VectorRoll — Fri, 05 Feb 2021 19:52:58 GMT

As the Title says. I can not change any of my Documents to Editable. It worked yesterday when I first learned of the changed and was trying it out. Now today it does not work. Yesterday I had left at least one maybe two as editable. Then I closed the program and turned off my computer. Now today those two I was working on are Red Only and the counter for how many I can have says 1 of 10. The 1 I think is the un-started un-saved document that appears open when you start up Fusion360. Every single one of my documents say Read Only and when I use the link to open and view just my Editable Documents it just sits there with the Refresh Icon spinning. Any idea as to why I can not change any of my documents to Editable now? Is something wrong on your end like with the servers that hold our documents, to which I can not change their status? Any help would be greatly appreciated. Thanks

Re: Can't make any documents editable.

matt.pooley — Sun, 07 Feb 2021 17:36:35 GMT

Hi @VectorRoll ,

The symptoms you're seeing suggest some type of network or server issue, so we can work out what is happening, could you collect diagnostic log files from Fusion and share them here or with me at matt.pooley@autodesk.com.

You can generate logs through the Help menu, under the option 'Support and Diagnostics -> Diagnostic Log Files'.

Regards,

Matt Pooley

On Behalf of the Fusion Dev Team

Re: Can't make any documents editable.

brotherdustautodesk — Sun, 07 Feb 2021 21:13:37 GMT

I'm having the same problem on a freshly-installed copy of F360. All documents are marked read-only. When I try to change to editable, the refresh icon in the upper-left just keeps spinning. Pretty sure it's not a network problem. I will send my logs to you, @matt.pooley

Re: Can't make any documents editable.

dave.usa — Sun, 07 Feb 2021 21:30:40 GMT

Same exact problem as VectorRoll. Items made editable yesterday show as read only today but they still allow me to edit them. I am unable to turn any new items to editable or to turn the previous editable item back to read only. The editable option is not highlighted although the read only is highlighted.

Re: Can't make any documents editable.

Anonymous — Mon, 08 Feb 2021 12:47:33 GMT

Same problem as @brotherdustautodesk, on a newly installed Fusion 360, Feb-04-2021. All Documents in "Editable Documents" list are "Read-Only" by default and unable to change them to "Editable".

Re: Can't make any documents editable.

jjs-autodesk — Mon, 08 Feb 2021 19:41:32 GMT

While we're looking into this issue, would you mind trying something for us, please?

In Fusion, go to the "File" menu pull down and go to "View > Show Text Commands" to display the text command input window. That brings up an input window at the bottom of Fusion. (If you see "Hide" instead, you are already showing this.)
In that input window, look to the far bottom right side and ensure the selector is set to "Txt".
In the "Type Text Commands Here" field at the bottom, type:
DataPanel.Reload
Then press "Enter". If this command executes correctly you should see a message similar to "DataPanel URL : file:///c:/Users/.../data_view_rel.html" confirming that the reload executed.

After running that, does your issue get better or stay the same?

Thanks.

Re: Can't make any documents editable.

gmelantoni — Mon, 08 Feb 2021 22:03:51 GMT

You should be able to use this text command as a workaround while we deliver a fix: DataPanel.url /default

Please let us know if that helps.

Thanks.

Re: Can't make any documents editable.

mieczotronix — Mon, 08 Feb 2021 22:33:34 GMT

Yes, that helps.

Re: Can't make any documents editable.

spacegeek.2048 — Wed, 10 Feb 2021 02:05:04 GMT

FYI I have the same problem, the text cmd suggested above fixed the issue.

Re: Can't make any documents editable.

spacegeek.2048 — Wed, 10 Feb 2021 23:22:37 GMT

However, I need to redo the text command on every restart of the program, or nothing shows as editable

Re: Can't make any documents editable.

Anonymous — Thu, 11 Feb 2021 01:31:56 GMT

I was having problems that the refresh wouldn't stop refreshing and all my files were in there and all said read only. I typed in DataPanel.Reload like what was suggested above and now everything is right. Thanks again.

Re: Can't make any documents editable.

robert.turpin85 — Sun, 14 Feb 2021 14:21:17 GMT

I am also having this issue as well

Re: Can't make any documents editable.

mieczotronix — Wed, 17 Feb 2021 00:52:12 GMT

A few days since last DataPanel.reload, it has just happened again.

Re: Can't make any documents editable.

jlgrills3GPVH — Wed, 17 Feb 2021 20:18:52 GMT

I was able to resolve the issue by logging out completely, restarting Fusion, and logging back in. The number of files editable updated to 0/10

Re: Can't make any documents editable.

jim.frankfort — Fri, 19 Feb 2021 22:17:37 GMT

I had the same issue folks are documenting above. Even though the model was marked as read only, I was able to edit it. That model was previously editable. Decided to add this because it doesn't appear to be documented. Waiting for the definitive fix......

Re: Can't make any documents editable.

motorhobo — Sat, 20 Feb 2021 11:14:44 GMT

None of my documents are showing as editable in the file browser, although the display in the upper right says 4 of 10. So I have no way of knowing which documents are the 4 editable ones. Plus, the Text Commands field does not accept input - the cursor cannot be set in that field.

Logging out and back in fixed the Editable display in the data panel for now but I still can't enter text in the Text Commands field.

Re: Can't make any documents editable.

motorhobo — Sat, 20 Feb 2021 16:36:14 GMT

Sorry - was trying to enter text in the display field above the text entry field, so ignore that comment about the Text Comment input field not working.

Re: Can't make any documents editable.

wesley.cassar — Sun, 21 Feb 2021 09:53:13 GMT

I had the same problem, the text cmd suggested suggested in this thread fixed the issue.

Re: Can't make any documents editable.

glandretti — Mon, 22 Mar 2021 01:42:36 GMT

I have an 'editable document' that shows up in the program but there is no corresponding document in the web storage. I have run the DataPanel.Reload several times. It fixed an earlier problem but not this. Any suggestions? Thx.

Re: Can't make any documents editable.

Anonymous — Mon, 05 Apr 2021 00:06:07 GMT

Still won’t work for me after using DataPanel.reload?