topic Re: Project Limit Exceeded while using Startup license in Fusion Support Forum

Project Limit Exceeded while using Startup license

TDMprototypes — Tue, 23 Feb 2021 23:14:22 GMT

Hi Autodesk,

I have a valid startup license trial of Fusion 360.

Currently, I have one project, however when I attempt to create a new one I get the error "Project Limit Exceeded".

Is there a fix for this?

Thanks

Tim

Re: Project Limit Exceeded while using Startup license

andras.borsos — Wed, 24 Feb 2021 11:13:20 GMT

Hi Tim,

Did you by any chance change to startup license or renewed it recently? As described in post , it takes up to 24 hours for your license status to sync with the cloud storage.

Andras Borsos

Autodesk Fusion 360 SW Engineer in Test

Re: Project Limit Exceeded while using Startup license

TDMprototypes — Wed, 24 Feb 2021 13:21:42 GMT

Hi Andras,

No, I've been a startup for some months now. I did add teams recently, however, could this be causing a problem?

Should I perhaps log out for a while and try in a day or so?

Thanks

Tim

Re: Project Limit Exceeded while using Startup license

andras.borsos — Wed, 24 Feb 2021 15:46:36 GMT

Hi Tim,

Logging out and back in might solve your problem, if something got tangled around your entitlements. I also recommend clearing you local cache. You can do this from Help -> Support and Diagnostics -> Clear cache data.
If this doesn't work, please try the steps described here under "If the affected account or subscription is not newly created" section. Let me know if this helps.

Andras Borsos

Autodesk Fusion 360 SW Engineer in Test

Re: Project Limit Exceeded while using Startup license

TDMprototypes — Thu, 25 Feb 2021 01:54:03 GMT

Thanks Andras,

Clearing the cache did not work, however transferring the projects to team I assume is similar to archiving and that works.

Thanks

Tim

Re: Project Limit Exceeded while using Startup license

andras.borsos — Thu, 25 Feb 2021 08:00:50 GMT

Hi Tim,

I'm glad I could help you. Transferring to a team is different from archiving, the latter is similar to "Recycle Bin" on Windows machines or "Trash" on Macs. Its content won't be available, however, it can be still restored. When a project is transferred to a team, it's still going to be available for the team owners and anyone they share it with.

Have a nice day!

Andras Borsos

Autodesk Fusion 360 SW Engineer in Test