topic Expired subscription read only in Fusion Support Forum

Expired subscription read only

arie.dv — Tue, 16 Mar 2021 03:21:06 GMT

Haven't used Fusion 360 for a long time, needed to draw something so fired it up and following situation occurred.

Orange banner in the status bar "Expired: Subscribe now"

Clicking it gives this message

Which takes you to the subscribe page where down the bottom is the link to hobbyist version, clicking this take you to this page

https://www.autodesk.com/products/fusion-360/personal-download

Which contains this message

If you’ve already installed Fusion 360, sign out and log in within the application.

Which just takes you around in never ending circles.

So how do you reinstate hobbyist status?

Do I need to go through the motions of un-installing and re-installing Fusion?

Regards,

Arie de Vries.

Re: Expired subscription read only

arie.dv — Tue, 16 Mar 2021 04:57:05 GMT

Shut down Fusion and waited awhile, (had lunch) contacted Fusion support chat they suggested to clear the local cache, so fired up Fusion and when it came online it was working OK "Personal - Not for Commercial use"
So whether it was support looking at my account or the time between shut down and restart, sorted it out I don't know.
But all good now.

Re: Expired subscription read only

e1135P7QR — Sun, 28 Mar 2021 10:44:47 GMT

Hi everybody,

does anybody have an idea what I can do if it's still expired?

I've already followed this article before coming here:

https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-renew-your-hobbyist-enthusiast-license-for-Fusion-360.html

But that didn't help. I've repeated that some times and waited multiple days in total. I tried to reach out to support via the contacts options, but failed to actually send a message. It would just keep trying to offer me articles that I had already seen.