topic Re: Save As -- only for paid? in Fusion Support Forum

Save As -- only for paid?

cogilvieF7X9F — Wed, 17 Mar 2021 14:07:06 GMT

I am a verified student user, but I cannot use the save as feature. I was using it last night, but today it says it is only available for subscription users. Do students really not have access to save as?

Thanks.

Re: Save As -- only for paid?

dsouzasujay — Wed, 17 Mar 2021 14:46:55 GMT

Hi @cogilvieF7X9F ,

I have an Educational subscription and i can do SaveAs for a fusion document.

Can you confirm again if you still have the issue?

Re: Save As -- only for paid?

g-andresen — Wed, 17 Mar 2021 14:46:48 GMT

Hi,

1. save in cloud

2. save as "xxx"

günther

Re: Save As -- only for paid?

KyleSpeirs — Sun, 04 Apr 2021 01:02:15 GMT

Some of the weirdest things are being pay-walled. "Save as" is a joke. It can be circumvented by just duplicating the file so it serves no purpose other than to be a pain in the ass. Blocking higher tier things like 5-axis milling or tool changes in a single nc I can understand but "Save As"? Really?

Re: Save As -- only for paid?

dsouzasujay — Sun, 04 Apr 2021 01:27:54 GMT

Hi @KyleSpeirs,

Sorry to see that you're not able to do SaveAs problem.

Can you please send me help>about image and attach here to the reply.

Also confirm:

Are you using a file that is shared by a paid subscription from a personal account with basic access?

Are able to see SaveAs blocked in both team hub(The team hub you have created) & Personal hub?

Re: Save As -- only for paid?

jhackney1972 — Sun, 04 Apr 2021 02:00:46 GMT

You are dead wrong saying that the "Save As" command is not available in a Fusion 360 Personal License. It may be true if you have reached your 10 editable document limit, but if you have not, it is there and works just fine as shown in the Screencast.

Re: Save As -- only for paid?

KyleSpeirs — Tue, 06 Apr 2021 21:07:58 GMT

I updated to 2.0.10027 today and I can use 'Save As' just fine now. I'd update my last post but it doesn't look like you can edit posts, so it stays.

As of now I'm on:

2.0.10027
Active Plan: Fusion 360, Personal
Windows 10 (19042)

Re: Save As -- only for paid?

KyleSpeirs — Tue, 06 Apr 2021 21:11:38 GMT

"You are dead wrong saying that the "Save As" command is not available in a Fusion 360 Personal License."

I mean, the screen cap I attached shows that I couldn't use it without a subscription so shame on me for assuming that I needed to have a subscription.

It looks like it was solved in the newest update (2.0.10027) for me. I didn't reach my 10 document cap.

Re: Save As -- only for paid?

cogilvieF7X9F — Wed, 07 Apr 2021 16:24:48 GMT

Yeah, after a time it worked for some reason, strange.

Re: Save As -- only for paid?

dsouzasujay — Wed, 07 Apr 2021 17:50:48 GMT

@cogilvieF7X9F @KyleSpeirs ,

Good to know it's working for both of you.
Please mark "Accept Solution" for the answer that helped you to solve.

Re: Save As -- only for paid?

engineguy — Wed, 07 Apr 2021 18:19:12 GMT

@dsouzasujay

Even worse her,Doesn`t work at all, yesterday all OK, today I couldn`t even sign in, did all the usual stuff including afew complete uninstall and re-installs, now it opens but is completely unusable, can not even do a Save never mind a "Save As"!!

Not even able to create a Document and save it, get a Red notification that everything is "Read Only", also have an Orange notification saying "Basic Access", not able to work "Offline" either.

This is "Personal - Not for Commercial Use" but it will not do anything, completely useless ????

So, can`t save anything, does post, so question is of what use is this Personal version ?????

Log file attached

Re: Save As -- only for paid?

dsouzasujay — Wed, 07 Apr 2021 18:19:49 GMT

Hi @engineguy ,

Can you perform an Automatic uninstall from this Tool and reinstall fusion 360 again.

After that let me know if you can save the files.

As @jhackney1972 shown in the video you should be able to do Save and do Save-as

For Personal and commercial use Here is the difference.

Re: Save As -- only for paid?

engineguy — Wed, 07 Apr 2021 18:26:00 GMT

@dsouzasujay

I have already used the "Cleaner" once and re-installed, made no difference.

However I will do it again just to be sure 🙂

Re: Save As -- only for paid?

engineguy — Wed, 07 Apr 2021 19:07:50 GMT

@dsouzasujay

Yep, done it all again and still the same, not usable. No 10 editable documents, in fact no Documents at all.

Here is the message I get.

???? What Team does it refer to ???

Don`t have one and trying to access the Fusion Team from my Account does nothing at all.

Screencast link below

https://knowledge.autodesk.com/community/screencast/4eb7f616-e70b-4030-ac0f-2e10ba3198ae

Re: Save As -- only for paid?

dsouzasujay — Wed, 07 Apr 2021 19:24:02 GMT

Hi @engineguy ,

You are in a Team.
As i mentioned earlier, The personal user cant edit/create/save documents in a Team.
Try switching to your Personal Hub (Single-User storage)

Re: Save As -- only for paid?

jhackney1972 — Wed, 07 Apr 2021 19:34:57 GMT

Go to your Data Panel and select the Team drop down. If you only see one team, and you only have Basic Access, then you need to create a new Team. Single-User Storage is not longer available and mine was created a long time ago and since has been turned into a Team account. Team accounts are required for Personal License as well as others. The big difference is that Subscription accounts can access any team and Personal accounts can only access the Team account they created.

Re: Save As -- only for paid?

dsouzasujay — Wed, 07 Apr 2021 19:41:15 GMT

you need to create a new Team. Single-User Storage is not longer available and mine was created a long time ago and since has been turned into a Team account.

I missed that part.
Thank you @jhackney1972 for adding.

Re: Save As -- only for paid?

engineguy — Wed, 07 Apr 2021 20:09:27 GMT

@dsouzasujay

@jhackney1972

Hmmm, nope, that didn`t work either, going to give my head a rest for an hour or two and try again from scratch I think, will also do a PC re-boot just in case.

Other thing that was weird that started all this off was the inability to actually sign in when I tried to launch Fusion today after working fine when closed down yesterday ?????

Re: Save As -- only for paid?

engineguy — Wed, 07 Apr 2021 23:11:17 GMT

@dsouzasujay

@jhackney1972

Thanks for the help both of you, yes, I did get it working after starting again from scratch and meticulously following the steps involved and it worked.

All looked good so I closed everything down and re-launched Fusion and *!%^&)* right back to the original issue of not being able to sign in again !!!

Going round in circles, if I get the Sign in working then I can`t get the "Team" setup thing to work and vice versa, very frustrating !!!

Oh, and nothing at the Support Article link clears the issue !!!

Re: Save As -- only for paid?

dsouzasujay — Thu, 08 Apr 2021 05:12:55 GMT

Hi @engineguy ,

You should be able to fix login issue from This link.