topic Re: Insert>Canvas, New Dialog, Where's "Insert from my computer ... "? in Fusion Support Forum

Insert>Canvas, New Dialog, Where's "Insert from my computer ... "?

bobus17821 — Tue, 23 Mar 2021 21:10:00 GMT

I've used Insert>Canvas (when it was Insert>Attached Canvas) but it has apparently changed. Now I get an Insert dialog but, unlike a recent video I found on YouTube, there is no "Insert from my computer ..." button in the lower left corner. I am lost. Where can I find some up-to-date help on this new Insert>Canvas facility?

Thanks, Bob

Re: Insert>Canvas, New Dialog, Where's "Insert from my computer ... "?

g-andresen — Tue, 23 Mar 2021 22:06:52 GMT

hi,

Show in a screencast or with several screenshots what you have in front of you.

günther

Re: Insert>Canvas, New Dialog, Where's "Insert from my computer ... "?

bobus17821 — Tue, 23 Mar 2021 22:30:35 GMT

Thanks for a prompt response Guenther. When I tried to create a F3D file for my post I was not able to and suspect that the cause might be the "Expired: Subscribe Now" message on my screen. And it wouldn't be too surprising that the expired status is also breaking the ability to insert a file from my computer. In any event it seems logical to get that matter cleared up first and I have created a new post for the "expired subscription" problem.

Thanks again, Bob

Re: Insert>Canvas, New Dialog, Where's "Insert from my computer ... "?

bobus17821 — Mon, 29 Mar 2021 11:56:16 GMT

Thank you Guenther for your response and my apologizes to you and the board for failing to followup. It turns out that the problem was that my subscription had expired. I knew that somethings were not going to work with an expired subscription but I did not appreciate the scope. Nor did I expect that things which were not working would fail to put out an explicit and specific error message. Fusion 360 is an absolutely great product but needs more focus on the user interface.

Bob

Re: Insert>Canvas, New Dialog, Where's "Insert from my computer ... "?

James.chandlerLT9YA — Tue, 12 Oct 2021 10:11:02 GMT

Good afternoon,

I am having the same problem when using the ONLINE version. If i go to INSERT CANVAS it opens up a diagolue box but does not have the "insert from computer" option. It does when i use the software on the PC, however, i have students that can only access it online and it is not there for them.

Please help. thank you

Re: Insert>Canvas, New Dialog, Where's "Insert from my computer ... "?

HughesTooling — Tue, 12 Oct 2021 10:50:05 GMT

The online browser version runs on a remote desktop and has no access to your local drives at all so you'll have to load from your hub.

Mark