topic Re: Cannot Archive Project - Permission Denied in Fusion Support Forum

Cannot Archive Project - Permission Denied

shubham0x13 — Wed, 23 Apr 2025 16:42:42 GMT

Hi, I created a empty project named DIY, but when I try to archive it, I get an error saying: "You don't have the required permissions to perform this operation." I'm the creator of the project, so I'm not sure why this is happening. Any help or suggestions would be appreciated!

Re: Cannot Archive Project - Permission Denied

RajkumarIlanchelian — Wed, 23 Apr 2025 17:55:05 GMT

@shubham0x13 Any chance that you are on a team hub that you do not own?

Re: Cannot Archive Project - Permission Denied

shubham0x13 — Wed, 23 Apr 2025 18:16:42 GMT

I only have one hub, and the project named DIY is showing under the "Shared with Me" section, even though I’m the one who created it. In the admin panel, it also lists me as the creator. However, I’m unable to create new folders, upload files, or save any changes.

When I try to create a folder, I receive the following error: SEC_WRITE_ACCESS_DENIED - Write access denied. Urn=urn:adsk.wipprod:fs.folder:co.yAG_4nV7TxmMO8vLVX2Cmw

Re: Cannot Archive Project - Permission Denied

RajkumarIlanchelian — Wed, 23 Apr 2025 18:15:29 GMT

@shubham0x13 Can you DM me your email used to register Fusion?

Re: Cannot Archive Project - Permission Denied

shubham0x13 — Wed, 23 Apr 2025 18:25:07 GMT

Sent you a DM.

Re: Cannot Archive Project - Permission Denied

RajkumarIlanchelian — Wed, 23 Apr 2025 18:44:57 GMT

@porkodi_autodesk Porkodi, any idea on what might be happening here? I will send you the email ID but checking in support, it shows that thy are the admin of the hub.

Re: Cannot Archive Project - Permission Denied

porkodi_autodesk — Wed, 23 Apr 2025 19:56:33 GMT

Hi @shubham0x13 and Raj,

I have forwarded this to our development team to take a look. We will keep you posted. Thank you for reporting.

Porkodi Nathan

Re: Cannot Archive Project - Permission Denied

porkodi_autodesk — Fri, 25 Apr 2025 12:41:16 GMT

Hi @shubham0x13,

Our development team has resolved the issue. Please can you confirm from your end if you are able to archive your project? You should also be able to create folders within your project and archive the project.

Thanks!

Porkodi Nathan

Re: Cannot Archive Project - Permission Denied

shubham0x13 — Fri, 25 Apr 2025 13:14:38 GMT

Yes, I can confirm it’s working now. Thank you!

Re: Cannot Archive Project - Permission Denied

matthew.nolan1111 — Thu, 08 May 2025 18:24:24 GMT

@porkodi_autodesk I am having the exact same issue. I sent a DM to @RajkumarIlanchelian and he has forwarded my account information to you. Looking forward to any support you can provide.

Re: Cannot Archive Project - Permission Denied

porkodi_autodesk — Thu, 08 May 2025 19:30:21 GMT

Hi @matthew.nolan1111 ,

I have forwarded this to our development team to take a look. We will keep you posted. Thank you for reporting.

Thank you!

Porkodi Nathan

Re: Cannot Archive Project - Permission Denied

porkodi_autodesk — Thu, 15 May 2025 10:21:47 GMT

@matthew.nolan1111,
Our development team is working on resolving your issue. Please can you try to archive your project once more? Can you DM me your project name as well?

Thank you,

Porkodi Nathan

Re: Cannot Archive Project - Permission Denied

matthew.nolan1111 — Thu, 15 May 2025 19:58:55 GMT

Hi @porkodi_autodesk,

Unfortunately, the issue is still persisting. I have sent the project name in a DM.

Re: Cannot Archive Project - Permission Denied

porkodi_autodesk — Mon, 19 May 2025 12:07:22 GMT

Hi @matthew.nolan1111 ,

Our development team has resolved the issue. Please can you confirm from your end if you are able to archive your project?

Thank you!

Porkodi Nathan

Re: Cannot Archive Project - Permission Denied

matthew.nolan1111 — Mon, 19 May 2025 22:57:39 GMT

Hi @porkodi_autodesk,

I am indeed able to archive the project now. Thanks for your help!

Re: Cannot Archive Project - Permission Denied

ChessieFan — Wed, 21 May 2025 06:03:00 GMT

@porkodi_autodesk I am also having the same issue and have sent a PM.

Re: Cannot Archive Project - Permission Denied

porkodi_autodesk — Wed, 21 May 2025 17:42:22 GMT

Hi @ChessieFan,
I have forwarded this to our development team to take a look. We will keep you posted. Thank you for reporting.

Thank you!

Porkodi Nathan

Re: Cannot Archive Project - Permission Denied

porkodi_autodesk — Thu, 22 May 2025 11:42:33 GMT

Hi @ChessieFan ,

Our development team has resolved the issue. Please can you confirm from your end if you are able to archive your project?

Thank you!

Porkodi Nathan

Re: Cannot Archive Project - Permission Denied

ChessieFan — Thu, 22 May 2025 12:53:20 GMT

Thank you! I was able to archive and delete the project.