topic Re: creating edu account in Fusion Support Forum

creating edu account

Anonymous — Wed, 24 Mar 2021 14:46:03 GMT

My students are trying to create edu accounts but when they try to enter school name we get

apologies were experiencing a problem and working ard to resolve it please try again later

been getting this for 2 weeks. is it an autodesk issue or something with school network?

Re: creating edu account

leowarren34 — Wed, 24 Mar 2021 23:24:58 GMT

Hi @Anonymous,

I know that the education site does have its issues but I've not been hearing of one over on Installation and Licensing yet. Two weeks is quite a while...

Is this for all students?

Try reaching out to education support who can see if there are any issues with signing up specifically: https://www.autodesk.com/education/edu-software/overview?sorting=featured&page=1

Re: creating edu account

Anonymous — Tue, 30 Mar 2021 13:00:09 GMT

reached out, they gave us a few things to try but no luck yet. Have about 5 kids that this is effecting. Most of them had hobby accounts and need to change to edu accounts.

Re: creating edu account

Anonymous — Tue, 30 Mar 2021 13:25:54 GMT

here is what we get