topic Re: Upload failed due to unavailable references How to fix? in Fusion Support Forum

Upload failed due to unavailable references How to fix?

shred2 — Mon, 29 Mar 2021 15:45:36 GMT

Fusion Team Error Message Upload failed due to unavailable references. This occurs when the document you are uploading contains references to documents that do not exist on the Cloud

How can I fix this? There aren't any indications of where the error is or what the problematic reference is to.

Re: Upload failed due to unavailable references How to fix?

dsouzasujay — Mon, 29 Mar 2021 17:24:38 GMT

Hi @shred2 ,

Can you attach the Fusion document that you are trying to upload?

Re: Upload failed due to unavailable references How to fix?

shred2 — Mon, 29 Mar 2021 17:34:51 GMT

Not sure how I can attach a file that I can't upload, but Support is helping with it now.

Re: Upload failed due to unavailable references How to fix?

dsouzasujay — Sun, 04 Apr 2021 10:10:09 GMT

Hi @shred2 ,

Did the support helped you to resolve the issue?

If not, Click on Reply, Then drag and drop in this section "Drag and drop here or browse files to attach"

Re: Upload failed due to unavailable references How to fix?

shred2 — Sun, 04 Apr 2021 13:50:27 GMT

I get you are trying to be helpful here, but IF I CAN'T SAVE THE FILE I CAN'T UPLOAD IT BECAUSE I HAVE NOTHING TO UPLOAD.

It appears support was able to fix it.

Re: Upload failed due to unavailable references How to fix?

dsouzasujay — Sun, 04 Apr 2021 14:08:05 GMT

Hi @shred2 ,

Apologies, I should have read your post more closely.

I was thinking you are trying to upload a file from your machine to Fusion 360.

Good that support was able to fix the issue you were facing.