topic FAILURE OF INSTALING FUSION 360 ON WINDOWS 10 in Fusion Support Forum

FAILURE OF INSTALING FUSION 360 ON WINDOWS 10

khaleel89mas — Mon, 28 Oct 2024 17:11:46 GMT

Greetings to all

I have installed fusion 360 on my pc perfectly and works fine, I had to format the pc and provided windows 10 pro, no change in hardware so same PC after formatting, tried to install fusion again but fails (known issues) as attached photo, then there is log file location folder opened & I don't know what to do next.

tried reinstall but useless.

What to do?

Re: FAILURE OF INSTALING FUSION 360 ON WINDOWS 10

RajkumarIlanchelian — Mon, 28 Oct 2024 17:21:49 GMT

@khaleel89mas Can you please attach the log here?

Also try this:

1. Make sure that Fusion installer is not running in task manager
2. Go to C:\Users\user\AppData\Local\ Autodesk\DELETE the following folders – Webdeploy,Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder)
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

Re: FAILURE OF INSTALING FUSION 360 ON WINDOWS 10

khaleel89mas — Mon, 28 Oct 2024 18:10:38 GMT

RajkumarIlanchelian

I would like to tell you something, first thanks for the tips and the support provided, what I did is a little bit skipped some points from your proposition.

1- deleted the Autodesk file from the local
2- downloaded new client and installed (ever time new)

What I propose for this problem in future for any fusion installer is to do as my steps done, also auto desk forums shall provide clear instructions for such simple steps and not looping in the website to find the solution.

I don't know why dose such program makes a lot of problems but any way, auto desk shall enhance software setup

Thanks more than a lot for the help