topic Re: Unable to activate personal/hobby license in Fusion Support Forum

Unable to activate personal/hobby license

Anonymous — Thu, 01 Apr 2021 13:10:56 GMT

Hi,

When I first started using Fusion, I think I mistakenly activated a with a startup license. It just ran out and I went back to the site to subscribe to a personal/hobby license. It was about 12 hours ago and I still can't use fusion and it says my license is expired. How can I apply the personal license?

Thanks

Re: Unable to activate personal/hobby license

jhackney1972 — Thu, 01 Apr 2021 17:35:23 GMT

Try following the instructions on this webpage.

Re: Unable to activate personal/hobby license

Anonymous — Thu, 01 Apr 2021 18:11:32 GMT

@jhackney1972 Hi John, I followed the instructions and my subscription is still expired.

Re: Unable to activate personal/hobby license

hammerquill — Wed, 07 Apr 2021 01:17:32 GMT

There's a note on the page you land on after clicking to activate your new subscription that says it may take a few hours to activate, and that you shouldn't start Fusion for a while. I kept on waiting a while and then restarting, and it would always say it was expired. Finally, I started over, clicked to activate my hobbyist subscription, and went to bed. It was working the next day when I came back to it.

Re: Unable to activate personal/hobby license

Anonymous — Wed, 07 Apr 2021 11:35:13 GMT

@hammerquill it's not working, unfortunately. Thanks.

Re: Unable to activate personal/hobby license

angryzapper — Sun, 11 Jun 2023 16:08:04 GMT

having the same issue, tried multiple times from trial to activate hobbyist sub, but without success.

Re: Unable to activate personal/hobby license

jhackney1972 — Sun, 11 Jun 2023 17:06:48 GMT

When you start or renew a Fusion 360 Personal license, it starts out as a 30 day Trial subscription. Wait until it runs out and you should be switched to a Personal license automatically.