topic Re: Mac OS 10.13.3 - Failed to install in Fusion Support Forum

Mac OS 10.13.3 - Failed to install

Anonymous — Thu, 08 Apr 2021 07:25:04 GMT

Good morning/afternoon,

Trying to install Fusion 360 on a Mac, with OS 10.13.6, a recent enough version supported by apple.

I tried to find a solution on the forum, however, the bad developement of Fusion 360 on a cloud base version locks the users and i was unable to find older .exe installation programs for earlier Fusion 360 versions.

I added a screenshot of a developper saying the Mac OS 10.13 was still supported. There are no reasons this version could not be supported by the device as it has 8Go RAM, a powerful Graphic card, and no performance issues at all.

Is there any way to get an older Fusion executable for a Mac OS 10.13.6 ? I also read that it was still executable once installed using the application folder direct .exe file.

Have a great day !

I hope this post and the help i might receive will help the other users having this same issue.

(I hope it is not because of back door / Cost saving on older devices, if this is the case, i will change for Rhino 3D modeler, or some other softwar more stable and less sensitive to spying (Google analytics automatically activated on Fusion 360 settings, extraterritoriality of US laws)

Re: Mac OS 10.13.3 - Failed to install

g-andresen — Thu, 08 Apr 2021 09:07:22 GMT

Hi,

take a look here

günther

Re: Mac OS 10.13.3 - Failed to install

Anonymous — Thu, 08 Apr 2021 12:50:05 GMT

I have seen this already, sadly i don't find the reason why OS 10.13.6 is no longer supported. Thanks for your answer, even though it doesn't help my problem. I won't buy a new computer just because a version is no longer supported, this is a clear lack of communication from Autodesk.

Re: Mac OS 10.13.3 - Failed to install

g-andresen — Thu, 08 Apr 2021 13:29:55 GMT

Hi,

The announcement is not new but has existed for some time.

günther

Re: Mac OS 10.13.3 - Failed to install

Anonymous — Thu, 08 Apr 2021 13:32:58 GMT

Alright, i guess i have no solution but to use Rhinoceros 3 modeler for my work. At least their software is more stable.

Re: Mac OS 10.13.3 - Failed to install

lance.carocci — Fri, 09 Apr 2021 15:29:28 GMT

@Anonymous, when a company end-of-life's their product and drops support, that applies not just to users of that product, but anyone developing for it as well. Apple supports their current, and two prior major releases - as of writing this is macOS 11 Big Sur, 10.15 Catalina, and 10.14 Mojave. Our latest development tools no longer support 10.13 High Sierra if we want to maximize compatibility with the latest OSes - the same will likely be true of 10.14 around this time next year, if the trend continues - and it likely will with Apple's transition from Intel x86_64 processors to Apple silicon ARM.

I understand your frustration, but Autodesk has no say in this. We try not to block users from installing on a legacy OS if there is no technical reason preventing it (Windows 7/8, for now...), but in the case of macOS end-of-life and blocking installs generally occur at the same time by necessity.

In your case, since you need to reinstall a specific version, please file a Post-Purchase support ticket inquiring if you can get a copy of the March installer for legacy Mac hardware - we may be able to generate one for this purpose, though I am not connected enough with that process to say for certain. Please note, even if you can reinstall the March release, it will not last forever - Fusion 360's APIs and document schemas evolve over time, and we too block legacy Fusion 360 releases if there is a risk to data corruption - but you will be notified via an in-app banner before it's too late.

Alternately, if you can share your Mac's model from About This Mac, I can at least confirm whether or not 10.14 is an option for your hardware.

Re: Mac OS 10.13.3 - Failed to install

Anonymous — Sat, 10 Apr 2021 11:13:26 GMT

Thank you very much for your very complete answer ! As i was lacking informations, i was a bit upset by how the things turned out. I understand the technical issues and stakes, thank you for answering.
I will fill the Post-Purchase support ticket, thank you again for your time, patience and understanding of my problem, sorry for the inconveniance !

Have a great day !