topic Re: "file is not available at the moment" - caused by inconsistant version dates? in Fusion Support Forum

"file is not available at the moment" - caused by inconsistant version dates?

designingberlin — Sun, 18 Apr 2021 09:33:25 GMT

I have one file that I can't open anymore. At least not the latest version.

For unknown reason the newest version 24 is older that the version 23 (based on the date stamp). I'm not sure whats wrong here. I really want to be able to edit the file.

I can open older versions, but I can't save them in any way. There are some derived design, so saving it as a new file would certainly break up the dependencies ...

Any suggestions on how to resolve that issue?

Thanks a lot,

Stefan

Re: "file is not available at the moment" - caused by inconsistant version dates?

MoshiurRashid — Sun, 18 Apr 2021 13:24:36 GMT

Hello

Thanks for posting. I think this article discuss about the problem
"File is not available at the moment" when hovering over exclamation mark next to design thumbnail in Fusion 360 data panel | Fusion 360 | Autodesk Knowledge Network

Re: "file is not available at the moment" - caused by inconsistant version dates?

HughesTooling — Sun, 18 Apr 2021 13:32:38 GMT

The first thing I do when I get that error is switch to off line mode and see if it opens. This is only going to work if you're using the computer where you made the last save.

Switch to off line, open design then go back online.

Mark

Re: "file is not available at the moment" - caused by inconsistant version dates?

HughesTooling — Sun, 18 Apr 2021 13:40:49 GMT

@designingberlin If you have to promote an older version you need to open an old version then use Save As Latest. They made this change recently, don't think it was a good change as it's not very discoverable.

Re: "file is not available at the moment" - caused by inconsistant version dates?

designingberlin — Sun, 18 Apr 2021 14:45:42 GMT

@HughesTooling thanks for you suggestion. After going offline I couldn't even start fusion again.

Not sure what to to now? clean uninstall while keeping the local files?

Thanks,

Stefan

Re: "file is not available at the moment" - caused by inconsistant version dates?

HughesTooling — Sun, 18 Apr 2021 16:52:14 GMT

I didn't mean take your computer\router off line, all I meant was set Fusion to work offline from the clock icon. You only needed to slide the switch to the left on the dialog below.