topic Personal account renewal doesn't work in Fusion Support Forum https://forums.autodesk.com/t5/fusion-support-forum/personal-account-renewal-doesn-t-work/m-p/10249009#M84539 <UL><LI>I've tried renewing my personal contract after a year of usage and whatever I do Fusion 360 says that my license is expired. I've tried reinstalling the program, signing out and back in multiple times... Nothing seems to work.</LI></UL><P>Please help&nbsp;</P> Mon, 19 Apr 2021 00:10:17 GMT ali.soughi 2021-04-19T00:10:17Z Personal account renewal doesn't work https://forums.autodesk.com/t5/fusion-support-forum/personal-account-renewal-doesn-t-work/m-p/10249009#M84539 <UL><LI>I've tried renewing my personal contract after a year of usage and whatever I do Fusion 360 says that my license is expired. I've tried reinstalling the program, signing out and back in multiple times... Nothing seems to work.</LI></UL><P>Please help&nbsp;</P> Mon, 19 Apr 2021 00:10:17 GMT https://forums.autodesk.com/t5/fusion-support-forum/personal-account-renewal-doesn-t-work/m-p/10249009#M84539 ali.soughi 2021-04-19T00:10:17Z Re: Personal account renewal doesn't work https://forums.autodesk.com/t5/fusion-support-forum/personal-account-renewal-doesn-t-work/m-p/10249033#M84540 <P>Please attach your autodesk.webdeploy.streamer.log file so the forum can see what issues you are having.&nbsp; If you do not see this file after trying to install, use <A href="https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-manually-collect-the-log-files-for-Autodesk-Fusion-360.html#:~:text=NOTE%3A%20The%20log%20files%20for,automatically%20collect%20the%20log%20files." target="_blank" rel="noopener">this website article</A> to guide to help you find it.&nbsp; Once you have it, use the Attachments section on a forum reply to share it.</P> Mon, 19 Apr 2021 00:39:14 GMT https://forums.autodesk.com/t5/fusion-support-forum/personal-account-renewal-doesn-t-work/m-p/10249033#M84540 jhackney1972 2021-04-19T00:39:14Z Re: Personal account renewal doesn't work https://forums.autodesk.com/t5/fusion-support-forum/personal-account-renewal-doesn-t-work/m-p/10249564#M84541 <P>Hi <a href="https://forums.autodesk.com/t5/user/viewprofilepage/user-id/3813634">@jhackney1972</a>&nbsp;, attached you will find the log file...&nbsp;</P> Mon, 19 Apr 2021 07:13:11 GMT https://forums.autodesk.com/t5/fusion-support-forum/personal-account-renewal-doesn-t-work/m-p/10249564#M84541 ali.soughi 2021-04-19T07:13:11Z