topic Re: Fusion 360 wont launch in Fusion Support Forum

Fusion 360 wont launch

iljabruss — Sun, 25 Apr 2021 08:49:28 GMT

It worked few days ago, i havent had any windows updates. When i tried to run program yesterday, it wont start. Stays freezed at the loading screen and crashes. Here is my last log file.
I also tried reinstalling few times, didnt work.

Re: Fusion 360 wont launch

dsouzasujay — Sun, 25 Apr 2021 10:32:00 GMT

Hi @iljabruss ,

Can you please attach the installation log files in the next reply.

Windows:

C:\Users\***\Appdata\Local\Autodesk\autodesk.webdeploy.streamer.log

Re: Fusion 360 wont launch

iljabruss — Sun, 25 Apr 2021 11:03:21 GMT

here

Re: Fusion 360 wont launch

dsouzasujay — Sun, 25 Apr 2021 11:35:25 GMT

Hi @iljabruss ,

Can you please give a try by uninstalling Fusion 360 using Uninstall Tool and then install fusion 360?

Re: Fusion 360 wont launch

iljabruss — Sun, 25 Apr 2021 11:52:21 GMT

I already tried that two times. Nothing changed (oh, never heard of that tool)

Re: Fusion 360 wont launch

iljabruss — Sun, 25 Apr 2021 12:05:04 GMT

Nothing changed, it didnt help. Still having the same issue

Re: Fusion 360 wont launch

dsouzasujay — Sun, 25 Apr 2021 12:16:15 GMT

Hi @iljabruss ,

Sorry, i was not aware that you have already used the uninstall tool.

When you mentioned crash:
Do you receive any crash error reports that then generates a crash report ID? If so can you pass on one of the IDs?

Please check if the THIS link helps to fix the crash.

Re: Fusion 360 wont launch

iljabruss — Sun, 25 Apr 2021 12:26:52 GMT

I dont get any error reports. Fusion splash screen gets freezed and then program is not responding

Re: Fusion 360 wont launch

iljabruss — Sun, 25 Apr 2021 12:35:48 GMT

If i wait for a bit longer, fusion gets stuck on this screen

Re: Fusion 360 wont launch

iljabruss — Sun, 25 Apr 2021 12:39:33 GMT

If i wait even longer, i get this screen

Re: Fusion 360 wont launch

iljabruss — Sun, 25 Apr 2021 12:43:14 GMT

I dont know how, but fusion just started. I waited for 20 minutes when splash screen was stuck, and now its working. Anyway, i havent had any issues two days ago, when i launched fusion , after 1 min i could start working

Re: Fusion 360 wont launch

dsouzasujay — Sun, 25 Apr 2021 14:39:11 GMT

@iljabruss ,

Good to see it's working again 👍
Please check if restart shows same problem (I recommend to check this after work).

Re: Fusion 360 wont launch

Anonymous — Tue, 27 Apr 2021 02:35:33 GMT

Hello,

I am having a similar issue. I am getting an error message every time I try to open 360. I have gone into the Privacy in the Safari Preferences and removed cookies, etc. Some times that work, but mostly not. I have used the uninstall tool and downloaded it again. When I tried to install, I received a message stating I already have the latest version. Any help appreciated. Here is what I get.

Re: Fusion 360 wont launch

dsouzasujay — Tue, 27 Apr 2021 03:02:46 GMT

Hi @Anonymous ,

Please check if the THIS link helps to fix the crash.

Re: Fusion 360 wont launch

Anonymous — Tue, 27 Apr 2021 13:10:01 GMT

Thank you @dsouzasujay,

I applied both suggested remedies. So far, F360 opened right away as normal. I will wait a day or two before selecting- 'accept solution'. ( don't want to 'jinx' it ) 😉

I also screen-capped those pages to refer to in the future.

Re: Fusion 360 wont launch

Anonymous — Thu, 29 Apr 2021 01:33:40 GMT

Tried to open it just now, and I get the same problem! This is beyond frustrating. I will try the second solution.

Re: Fusion 360 wont launch

Anonymous — Thu, 29 Apr 2021 01:47:05 GMT

Second solution, proxies, has worked. As before, I will wait a couple of days to see if this solution sticks.

TY for the guidance.

Re: Fusion 360 wont launch

Anonymous — Thu, 29 Apr 2021 23:09:53 GMT

OK, STILL have the same problem . Now what do I do?

I downloaded the uninstaller tool. When I try to open it, I get a ' you don't have permission, contact your admin.' I am the admin, the only user. I checked and I do have read & write permission for the downloader.

This is getting ridiculous.

Re: Fusion 360 wont launch

dsouzasujay — Fri, 30 Apr 2021 03:33:05 GMT

Hi @Anonymous ,

Can i know you are on which OS.
Is it mac or win?

Re: Fusion 360 wont launch

Anonymous — Sun, 09 May 2021 01:10:48 GMT

I am running Mac OS, Big Sir, 11.3.1

What I ended up doing was deleting every file associated with F360. I then downloaded the program again. So far, since my last post, the program opens as normal.

Thanks for you help!