topic Re: Toolbar appears blacked out in Fusion Support Forum

Toolbar appears blacked out

Anonymous — Tue, 27 Apr 2021 19:45:39 GMT

My toolbar suddenly black out when I opened it. I was able to use the software fine until I reopened it and the toolbar blacked out. I have tried uninstalling and reinstalling but the issue is still there.

Here is a screenshot for further detail. I can still click the functions of the toolbar and everything works but the toolbar is blacked out.

Re: Toolbar appears blacked out

dsouzasujay — Tue, 27 Apr 2021 19:57:13 GMT

Hi @Anonymous ,

Can you try a solution provided by @lance.carocci .

In Message 29

Re: Toolbar appears blacked out

Anonymous — Tue, 27 Apr 2021 20:14:06 GMT

I am unsure of the instructions specified in his comment.

Right-click on My Computer/This PC on the Desktop or in the Start Menu and select “Properties”

I am not sure what he means by this.

Re: Toolbar appears blacked out

Anonymous — Tue, 27 Apr 2021 20:21:56 GMT

I was able to figure it out.

It now works and the bar is not blacked out anymore.

Super weird but I guess it works.

Thank you!

Re: Toolbar appears blacked out

dsouzasujay — Tue, 27 Apr 2021 20:25:52 GMT

Hi @Anonymous ,

Follow as below image

Right click on My PC and select 'Properties'
A 'System' window will appear, Select 'Advanced System Settings'
A 'System Properties' window will appear, Click on 'Environment Variables'
A 'Environment Variables' window will appear, Under 'USer Variables for <Your Username>, Click 'New'
Add below details, hit ok

Re: Toolbar appears blacked out

dsouzasujay — Tue, 27 Apr 2021 20:26:34 GMT

Oh.. i see you have figured it out 😀

Re: Toolbar appears blacked out

lance.carocci — Tue, 27 Apr 2021 20:29:03 GMT

@Anonymous please gander at these screenshots for guidance, and let us know if you have any questions.

Re: Toolbar appears blacked out

Anonymous — Wed, 28 Apr 2021 01:29:55 GMT

I had the same problem and the other solution (involving navigating to "My PC" and messing with properties) did not work for me. What did work was just moving my mouse around under the black bar covering the toolbar and finding the workspace button. If you can manage to find the button and switch workspaces, this fixed the problem for me. Silly, but seems to work consistently. Hopefully this helps someone.

Re: Toolbar appears blacked out

Anonymous — Wed, 28 Apr 2021 02:19:04 GMT

I have the same problem (started when I installed the update), and this isn't working. Is there anything else I can try?

Re: Toolbar appears blacked out

Anonymous — Wed, 28 Apr 2021 02:28:44 GMT

I just got it: I played around with visual effects in system properties

Re: Toolbar appears blacked out

dsouzasujay — Wed, 28 Apr 2021 08:43:23 GMT

Hi @Anonymous @Anonymous ,

If above solution is not working.

Restart your PC and try to launch fusion 360

If you still see the same issue, then

Please Remove/edit below Environment Variables

Variable Name: QT_OPENGL
Variable Value: software

And add below Environment Variables.

Variable Name: QT_OPENGL
Variable Value: angle

Re: Toolbar appears blacked out

beatNXAMS — Wed, 28 Apr 2021 09:22:10 GMT

@dsouzasujay @Anonymous This solved the problem on my computer - thanks!

(Sorry I can't find the "accept solution" button.)

Re: Toolbar appears blacked out

dabisdris — Wed, 28 Apr 2021 22:07:31 GMT

Hello,

Item 5. details are impossible to read since resolution is bad. Zooming in doesn't help.

Can you place the field info in the the instructions you listed?

Thanks

Re: Toolbar appears blacked out

dabisdris — Wed, 28 Apr 2021 22:11:30 GMT

I found the correct variable further down in the thread:

Variable Name: QT_OPENGL
Variable Value: angle

All is well now. Thanks.

Re: Toolbar appears blacked out

hansen.95 — Wed, 28 Apr 2021 22:13:44 GMT

None of these solutions is working for me.

Environment variable QT_OPENGL with value "software"
reboot
Environment variable QT_OPENGL value "angle"
reboot
changed workspace multiple times
under system properties - performance options - visual effects, selected "Adjust for best performance"
update graphics driver (Intel HD Graphics 620 to driver version 27.20.100.8681)

Any suggestions?

Re: Toolbar appears blacked out

Anonymous — Thu, 29 Apr 2021 01:15:06 GMT

I'm having the same issue. Please Help

Re: Toolbar appears blacked out

dsouzasujay — Thu, 29 Apr 2021 01:20:34 GMT

Hi @Anonymous @hansen.95 ,

When you Launch Fusion 360, Are you seeing Same Black screen?
Can you please attach your environment variable window screenshot?

Re: Toolbar appears blacked out

alex.trudel — Thu, 29 Apr 2021 01:36:58 GMT

It worked for me! Thank you

Re: Toolbar appears blacked out

Anonymous — Thu, 29 Apr 2021 02:09:07 GMT

Great, Issue solved.

Re: Toolbar appears blacked out

Anonymous — Thu, 29 Apr 2021 05:25:58 GMT

This solution worked for me.