topic Re: Login required every time fusion is started in Fusion Support Forum

Login required every time fusion is started

to3dornottobe — Thu, 29 Apr 2021 13:31:59 GMT

Every single time Fusion is being started I need to login using username, password and authentication.

I'm on a mac, and the only solution offered is meant for a windows machine. Updated to the latest patch on big sur, had a standard update on Fusion and after that it's giving me the issue described.

Gave Fusion full rights to disk access in the security settings, but no luck.

LoginState.xml is accessed every time i open fusion, so the file is read/write, the log file also growing every login.

<?xml version='1.0'?>
<WebServices LastSavedBy="Autodesk Fusion 360">
<Settings CurrentServer="ProductionServer" LastLoginReminderDate="" LogoutDate="" SuppressLoginReminder="False"/>
</WebServices>

Re: Login required every time fusion is started

to3dornottobe — Thu, 29 Apr 2021 14:21:21 GMT

And a re-install with removal doesn't help either.

Re: Login required every time fusion is started

to3dornottobe — Sat, 01 May 2021 14:34:04 GMT

Supportcase 17766730, Any form of communication would be considered helpfull.

Issue is still present. every single time I open Fusion on my mac i am required to login.

Re: Login required every time fusion is started

g-andresen — Sat, 01 May 2021 15:16:09 GMT

Hi,

did you use CLEAN UNINSTALL?

günther

Re: Login required every time fusion is started

Stuart-H — Sat, 01 May 2021 16:02:30 GMT

its not just fusion 360 its self it this forum as well on a Mac so it looks like its and authentication issue at Autodesk severs

Re: Login required every time fusion is started

to3dornottobe — Sat, 01 May 2021 16:11:36 GMT

Yes, with the very same result. All steps to do the clean install have been performed. And the app is unusable on big-sur due to this issue, so you have to do it by hand according to these steps.

Any other suggestion is more than welcome.

Re: Login required every time fusion is started

to3dornottobe — Sat, 01 May 2021 16:45:21 GMT

You mean you are also affected on a mac? You need to login each time you open Fusion?

I haven't noticed it to be happening on the forum as well, but when closing/opening the browser i noticed the same. I don't have to use the 2 factor authentication on the forum though, so that seems to work better.

Re: Login required every time fusion is started

to3dornottobe — Sun, 02 May 2021 06:10:50 GMT

No, on the forum you are fine, just check 'stay logged in' and it reminds you just fine. It's just the app. Like asked before, do you have the same experience?

Re: Login required every time fusion is started

to3dornottobe — Sun, 02 May 2021 06:11:12 GMT

Does not help. See other respons.

Re: Login required every time fusion is started

Stuart-H — Sun, 02 May 2021 06:16:18 GMT

not here on a m1 MBP yes I do check keep signed on

Re: Login required every time fusion is started

to3dornottobe — Mon, 03 May 2021 07:14:40 GMT

I'm on an intel mac.

Re: Login required every time fusion is started

bmxjeff — Mon, 03 May 2021 12:59:01 GMT

This is great! I mean ... annoying. : ) I'm just glad I'm not the only one dealing with it.

It started after updating Mac OS to one of the new beta's .... so I didn't complain because I'm running ahead a little. Tried a clean Re-install of Fusion, gave up after that.

Re: Login required every time fusion is started

michael55SE4 — Mon, 03 May 2021 16:49:00 GMT

"Updated to the latest patch on big sur, had a standard update on Fusion and after that it's giving me the issue described. "

I have the exact same situation! The latest update to Fusion360 fixed the crashing upon startup, but it's still asking for the username/password each time.

Re: Login required every time fusion is started

Stuart-H — Tue, 04 May 2021 07:05:34 GMT

looks like 11.3.1 fix it for me

Re: Login required every time fusion is started

to3dornottobe — Tue, 04 May 2021 08:10:21 GMT

Not for me. Same issue.

Re: Login required every time fusion is started

to3dornottobe — Tue, 04 May 2021 14:52:47 GMT

Issue resolved! got help from Autodesk and it was Screencast that was acting up! After logging in to screencast, i could open F360 without logging in. After a reboot it didn't worked anymore. Removed screencast and I now can open Fusion without the need of logging in again.

Re: Login required every time fusion is started

michael55SE4 — Tue, 04 May 2021 16:20:11 GMT

I had high hopes for macOS 11.3.1 fixing the problem but alas it is still there 😞

Re: Login required every time fusion is started

michael55SE4 — Tue, 04 May 2021 16:23:23 GMT

Interesting tidbit about screencast. That app won't even load for me. Hmmm....

Re: Login required every time fusion is started

michael55SE4 — Tue, 04 May 2021 16:30:36 GMT

Screencast seems to be the culprit here, thanks for sharing.

I updated to the latest version of Screencast, logged in, and now Fusion360 isn't bugging me every time for a username and password. Strange.

Re: Login required every time fusion is started

michael55SE4 — Thu, 06 May 2021 13:46:18 GMT

Just an update on this issue. I thought it was fixed, but alas not. To get Fusion360 to start I have to:

1. Find the existing screencast app and kill it using "ps -aux | grep eencast" to get the pid and then using "kill".

2. Restart screencast and login with my username and password.

3. Start Fusion360

It's a pain since I typically restart my laptop going back and forth to work, and then do more work in the evening so that's twice a day.