topic Re: Problems since last couple of updates in Fusion Support Forum

Problems since last couple of updates

Anonymous — Thu, 29 Apr 2021 22:07:53 GMT

Since the last updates a couple of days ago and yesterday, when working in the main screen the work page flickers when moving mouse and when carrying out an action disappears and the background screen appears. Once the action is completed the work screen reappears. when you move the mouse to the tabs and icons etc. at the top sometimes the work screen will flicker on and off showing the background screen as well.

Re: Problems since last couple of updates

dsouzasujay — Fri, 30 Apr 2021 03:27:15 GMT

Hi @Anonymous ,

Do you mind sending up screencast video and show what is happening. At this stage, I believe you have updated fusion build version to 2.0.10148+.

Re: Problems since last couple of updates

Anonymous — Sat, 01 May 2021 08:19:08 GMT

Good morning, I can send you a screencast no problem. I installed it and recorded some time but doing that has caused a new problem when screencast is running it seems to make the work area go black. I had to let screencast resize the work window to be able to record.
I do have some recording but as never used it before can you help me to send it to the right place!!
I've titled it Problems since last update and in sub category picked troubleshooting.
In the "share with box" which choice do I use?
Bruce Seaton

Re: Problems since last couple of updates

dsouzasujay — Sat, 01 May 2021 14:23:34 GMT

Hi @Anonymous ,

You can select Public, after that you will receive a hyper link to the email.

Copy and paste hyperlink here to the next reply.

Re: Problems since last couple of updates

Anonymous — Sun, 02 May 2021 14:10:08 GMT

I cant find anywhere to make it public, but clicked share to email and got this hyperlink.

Best Regards,

Bruce Seaton

https://knowledge.autodesk.com/profile/LLYO1UQ2NRERX/screencasts/shared