topic Re: Cannot Find Drawing Templates in Fusion Support Forum

Cannot Find Drawing Templates

KneubaeckerS7UG4 — Thu, 13 May 2021 18:32:09 GMT

Hello

I have custom drawing templates that I use daily. Every day when I go to use them I receive a error notification saying that the template can not be found (I attached a picture). I have to then open the folder containing my templates for it to work for the first time. It is very cumbersome to do on a daily basis and it seems that there is a broken file path somewhere that doesn't allow fusion to see the templates right away. Let me know your thoughts thanks.

Re: Cannot Find Drawing Templates

HughesTooling — Fri, 14 May 2021 08:11:37 GMT

I've had this happen as well. Odd thing is other templates in the same folder work first time, only have the problem with one template! @Phil.E Any ideas on this?

Mark

Re: Cannot Find Drawing Templates

KneubaeckerS7UG4 — Fri, 14 May 2021 12:27:18 GMT

Before making this post I searched the forums for anyone having a similar problem. I saw one post saying similar issues and that after awhile if not in use some of the templates might be looked at as "archived" and you have to reopen them to essentially refresh them. I use my templates daily though so I don't think that was the problem in my case. I also just tried multiple templates and on the first try the do not open without the folder containing them open as well. Appreciate the help.

Re: Cannot Find Drawing Templates

Phil.E — Fri, 14 May 2021 16:47:37 GMT

This is a case where diagnostic logs should show some clues. The very next time it happens, immediately gather logs and please post them.

Re: Cannot Find Drawing Templates

KneubaeckerS7UG4 — Fri, 14 May 2021 17:05:13 GMT

Logs attached. Thanks boys

Re: Cannot Find Drawing Templates

ClintBrown3D — Tue, 30 Nov 2021 08:10:48 GMT

Hi @KneubaeckerS7UG4

Good news, this has been resolved in the November release of Fusion 360 (which should be available imminently)

More info here:

https://forums.autodesk.com/t5/fusion-360-support/november-2021-product-update-improvements-known-issues-and-fixes/m-p/10789617

Re: Cannot Find Drawing Templates

KneubaeckerS7UG4 — Tue, 30 Nov 2021 13:11:06 GMT

Works great now. Appreciate the fix!