topic Fusion crashes at each start in Fusion Support Forum

Fusion crashes at each start

KirillChepizhko — Wed, 26 May 2021 00:47:00 GMT

Looked through existing threads and solutions - nothing helped. After clean install still crashes.
This is after most recent update.

Re: Fusion crashes at each start

RajkumarIlanchelian — Wed, 26 May 2021 01:27:06 GMT

@KirillChepizhko Does it give you a crash report to send in or is it a silent crash to desktop?

Are you Mac or windows?

Re: Fusion crashes at each start

KirillChepizhko — Wed, 26 May 2021 01:34:22 GMT

windows 64

Re: Fusion crashes at each start

RajkumarIlanchelian — Wed, 26 May 2021 02:35:23 GMT

@KirillChepizhko

1. Suspecting it could be the same as this thread . Can you please try the solution in there?

2. If that did not work, can you please go to C:\users\USERID\AppData\Local\Autodesk\Autodesk Fusion 360\Unique ID folder\Delete NScloudBrowserCache*.dat. Did that solve the issue?

3. If neither of the above solved the issue can you collect log files as described in this article and attach it here? Will need the application logs and web service logs.