topic Re: Environment resetting on startup in Fusion Support Forum

Environment resetting on startup

thisandthat — Tue, 19 Nov 2024 02:25:10 GMT

As trivial as an issue this may seem, this most recent update has had one particularly noticeable and irksome change that I don't think is intentional.

I generally work in Fusion with the "Dark Sky" environment as with my large screen and dark room, anything else is blinding. This was the first thing I did when I first downloaded Fusion. Now, for whatever reason since updating to the latest version today, it resets it. I need to reset the environment to Dark Sky every time I open it. It is not difficult, but it is somewhat annoying to encounter my entire room being lit up by a blinding white screen on start up now when I did not used to have to do this every time. Is there a reason this no longer operates as the most recent environment used like it used to? I found nothing related in the change log.

Out of frustration I have tried making a script to do it on startup but the API does not support any of it.

Re: Environment resetting on startup

RajkumarIlanchelian — Tue, 19 Nov 2024 03:32:12 GMT

@thisandthat This behavior means that the preference changes are not being saved to the cloud and the default is being downloaded each time.

1. Make the environment change
2. Close Fusion
3. Are you seeing any notification that preferences are being uploaded?
4. The next time you open it I assume you are sent back to the default environment?
5. At this time can you go into Help - support and diagnostics - Fusion service utility - gather system info and attach the Fusiondiagnosticslogs.zip file please

Re: Environment resetting on startup

thisandthat — Tue, 19 Nov 2024 08:34:51 GMT

I don't receive any notification of any kind, I simply close Fusion and it closes as expected once my documents are ready to go. But I always have to go back to my bottom bar, to display settings, and to environment, then reselect it. I did not have this issue until I updated. I have attached my log.

Re: Environment resetting on startup

Alex_Meadows — Tue, 19 Nov 2024 14:03:53 GMT

Yup, I can confirm I'm seeing this too. My preferences appear to be saved with regards Driver selection and units etc, however my Enviroment is reset on each restart.

Re: Environment resetting on startup

RajkumarIlanchelian — Tue, 19 Nov 2024 14:36:57 GMT

@thisandthat Thank you for the logs. We will look into this.

Re: Environment resetting on startup

RajkumarIlanchelian — Tue, 19 Nov 2024 18:26:26 GMT

We are tracking the environment issue internally as FUS-174283. We will update the thread here when we have a fix ready to deploy.

Re: Environment resetting on startup

jhackney1972 — Tue, 19 Nov 2024 18:45:26 GMT

Just to let you know, I too am getting an Environment reset every time I close and open Fusion after the update. I also "do see" the Preference Save when I close Fusion. My Fusion Logs are attached.

Re: Environment resetting on startup

RajkumarIlanchelian — Tue, 19 Nov 2024 18:54:46 GMT

@jhackney1972 Thank you, John. We are now aware of what is happening here and working on a fix.

Re: Environment resetting on startup

RajkumarIlanchelian — Thu, 21 Nov 2024 18:16:50 GMT

v.2.0.20948 is now live with this fix.

Re: Environment resetting on startup

patrickncowan — Sat, 30 Nov 2024 16:30:58 GMT

How do I get this fix? there was an update today and I have checked my version it is Fusion 2.0.20970

Re: Environment resetting on startup

g-andresen — Sat, 30 Nov 2024 16:40:31 GMT

Hi,

This should already be fixed with 20948.

günther