topic Re: New version old problem. in Fusion Support Forum

New version old problem.

mauro.burlon — Wed, 14 Jul 2021 07:20:18 GMT

From the insertion of the MESH panel, some files containing the meshes are impossible to open. This update did not solve the problem either.

Version fusion360: 2.0.10446

Apple Mini Mac M1 ( but also with macbook pro intel I7)

MacOs: Big Sur

Re: New version old problem.

RajkumarIlanchelian — Wed, 14 Jul 2021 14:13:49 GMT

@mauro.burlon Is it possible to share the design or invite a couple of engineers into your project? If you can invite I can send you the email IDs to invite.

Re: New version old problem.

mauro.burlon — Wed, 14 Jul 2021 15:11:07 GMT

Thank you, i'm share the design, am I attaching it here?

Re: New version old problem.

RajkumarIlanchelian — Wed, 14 Jul 2021 15:21:23 GMT

@mauro.burlon you can attache the files here if you are ok with it. If not you can send it to me in a PM too.

Re: New version old problem.

RajkumarIlanchelian — Wed, 14 Jul 2021 17:13:51 GMT

@mauro.burlon I have received and downloaded your design. Thanks for sharing it. Looking at the issue now with our engineers.

Re: New version old problem.

RajkumarIlanchelian — Wed, 14 Jul 2021 22:13:29 GMT

@mauro.burlon Once again thank you for providing us the design. I was able to eventually open your design after 2 long hours. I have since then saved the design and PMed you the design. You can right click on your design in the panel and "import new version" and upload the one I sent you. This way you don't have to take the 2 hour impact and your design should continue opening as before. Yes, we are looking into why it is taking 2 hours now to open this design.

Re: New version old problem.

mauro.burlon — Fri, 16 Jul 2021 14:40:24 GMT

Thank you, i'ts work!