topic Re: Difficulties on using Autodesk desktop connector in Fusion Support Forum

Difficulties on using Autodesk desktop connector

mario.brizida — Mon, 19 Jul 2021 09:04:46 GMT

Hello all;

I proceeded as indicated ti install Autodesk desktop connector, it was correctly installed, but unfortunately doesn't work.

Its insalled an active (I think)

But tyhe fact is that I don,t see the 'clud' driver for fusion 360:

Installation guide is very short and doesn't explain in detail how to install and nothing is said when we have problems.

Could you please tell me how to proceed?

Thank you;

Re: Difficulties on using Autodesk desktop connector

Rushikesh.kadam — Mon, 19 Jul 2021 09:45:39 GMT

@mario.brizida

Desktop Connector by design links to Fusion 360 Team Hub and not to a Fusion 360 single-user storage (personal hub). Can you check if you are using the Fusion 360 Team hub? If you are using the Fusion 360 single-user storage (personal hub) refer to the post.

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Re: Difficulties on using Autodesk desktop connector

mario.brizida — Mon, 19 Jul 2021 10:48:22 GMT

Thank you. I was not using Team Fusion. Now it seems to work.

Re: Difficulties on using Autodesk desktop connector

Rushikesh.kadam — Mon, 19 Jul 2021 11:05:51 GMT

@mario.brizida Happy to hear it solved the issue.

Regards,