topic Re: Missing folder : webdeploy in Fusion Support Forum

Missing folder : webdeploy

Anonymous — Tue, 20 Jul 2021 10:36:04 GMT

Hello,

When I wanted to solve a simulation, the following error message appeared:

Erreur: Solver Error
Erreur: An error occurred while solving the model.

I looked upon Autodesk support a solution and I found this:

I need to find the NASTRANSolver folder in C:\Users\henderh\AppData\Local\Autodesk\webdeploy\production\_GUID_\NASTRANSolver

The issue is I can't find the folder "webdeploy". Is it possible to get it one way or another or should I try something else?

Thank you for your answers

Re: Missing folder : webdeploy

Rushikesh.kadam — Tue, 20 Jul 2021 11:37:08 GMT

@Anonymous I believe you are using Windows OS. In the File Explorer enter the text %localappdata%\autodesk\webdeploy and press enter, it will take you to the Webdeploy folder.

I found below two posts that may be helpful, regarding the simulation error,

1. https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/An-error-occurred-while-solving-the-model-when-running-Local-Solve-on-specific-models-with-Fusion-360.html?st=Erreur:%20Solver%20Error

2. https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Unable-to-successfully-run-local-solve-analysis-within-Fusion-360.html

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Re: Missing folder : webdeploy

Anonymous — Tue, 20 Jul 2021 12:04:59 GMT

Thank you for your answer, but when I enter %localappdata%\autodesk\webdeploy and I press enter, an error message appears and it says : "Window can't find "C:\Users\rchuilon\AppData\Local\autodesk\webdeploy". Check and try again".

I have also checked the second link already but none of the solutions worked.

Thank you for your help.

Re: Missing folder : webdeploy

Rushikesh.kadam — Tue, 20 Jul 2021 12:17:32 GMT

@Anonymous Is Autodesk folder present under "C:\Users\rchuilon\AppData\Local"?

Re: Missing folder : webdeploy

Anonymous — Tue, 20 Jul 2021 12:26:06 GMT

Yes, and there are the following folders:

"Autodesk Fusion 360"

"Common"

"Neutron Platform"

"Web Services"

Re: Missing folder : webdeploy

Rushikesh.kadam — Tue, 20 Jul 2021 12:39:29 GMT

Strange, can you specify the Fusion version you are using? Also, is it possible to do a clean uninstall and reinstall of Fusion 360? Link to perform an automatic clean uninstall.

Regards,

Re: Missing folder : webdeploy

Anonymous — Wed, 21 Jul 2021 13:47:20 GMT

I'm using the 2.0.9305 version,

Thank you for your help

Re: Missing folder : webdeploy

Rushikesh.kadam — Wed, 21 Jul 2021 14:25:48 GMT

@Anonymous the latest Fusion 360 version is 2.0.10446. Please update to the latest version.

Below are two posts on how to update Fusion 360.

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