topic Re: 12 Crashes in 1 day in Fusion Support Forum

12 Crashes in 1 day

jesse8KJQB — Thu, 29 Jul 2021 18:16:23 GMT

I've been using Fusion 360 for nearly 2 years now. I have had maybe 20 crashes since I've started which is completely acceptable. Today alone I am up to 12 crashes in 6 hours. Attempted to recover a file and after 8 or so crashes I gave up but at least I was only 1 hour into my design, Cutting meshed data, copying and pasting a few simple bodies, created a crash, and now mirroring caused a crash. Graphics card is up to date, and in this recent update all the meshed bodies are different colors which makes it nearly impossible to see sketch lines through the model. This update has been a nightmare....

Re: 12 Crashes in 1 day

RajkumarIlanchelian — Thu, 29 Jul 2021 21:48:53 GMT

@jesse8KJQB We have taken a look at the crashes you sent us an all of them relate to the same problem. Is there a predictable way that you are able to crash Fusion? If so can you please share the workflow and even if possible the design that causes these crashes?

Re: 12 Crashes in 1 day

jesse8KJQB — Fri, 30 Jul 2021 15:10:30 GMT

This has occured with a few different files. I cannot repeat this as it seems to be pretty random. Is there anyway to revert to a previous version?

Re: 12 Crashes in 1 day

jesse8KJQB — Fri, 30 Jul 2021 15:11:02 GMT

Sorry to a previous version of Fusion 360.

Re: 12 Crashes in 1 day

RajkumarIlanchelian — Mon, 02 Aug 2021 22:18:33 GMT

@jesse8KJQB Currently there is no way to get back to a previous version of Fusion 360. We are looking at the reports that you sent us in to see where the issue could be.

Re: 12 Crashes in 1 day

christian.tapkenKLE4M — Tue, 03 Aug 2021 07:17:17 GMT

- Did every crash generated a crash report(i.e. was there a crash so bad, that Fusion even was able to generate a crash report)?

- Is loading a certain file leading to a crash?

- Did loading a recovery file led to crash?

- What operations did you do before the first crash? Did you copy&paste?

Re: 12 Crashes in 1 day

jesse8KJQB — Tue, 03 Aug 2021 10:36:39 GMT

Yes you should have received all the crash reports. I can just be copy and pasting a few simple bodies, cutting mesh, going to even save the file and it will crash. I attempted to reload the file after the crash several times and it crashed everytime.

Please fix whatever happened in the latest update

Re: 12 Crashes in 1 day

jesse8KJQB — Wed, 04 Aug 2021 11:19:16 GMT

So far I have not had anymore crashes. Working with mesh bodies is much more difficult now but I've been getting it figured out.