topic Re: Unable to to Start Fusion 360 or to reInstall in Fusion Support Forum

Unable to to Start Fusion 360 or to reInstall

geoff-hill — Tue, 14 Sep 2021 11:34:56 GMT

Hi This morning completely unable to start Fusion 360 , rebooted etc downloaded new installer - message you have multiple installers running at the same time! - This is after deleting and Uninstalling Fusion 360 and COLD Rebooting from OFF

Imnstallation Log File Attached

Please help

Geoff

Betreff: Unable to to Start Fusion 360 or to reInstall

g-andresen — Tue, 14 Sep 2021 11:44:02 GMT

Hi,

did you use CLEAN UNINSTALL?

günther

Betreff: Unable to to Start Fusion 360 or to reInstall

geoff-hill — Tue, 14 Sep 2021 12:50:23 GMT

I have just retried this with a Clean install and reinstallation

And it complains that its already installed!

Betreff: Unable to to Start Fusion 360 or to reInstall

ryan.bales — Tue, 14 Sep 2021 13:45:57 GMT

When you run the clean uninstall utility, make sure 'keep offline data' is unchecked. Additionally, make sure no other instance of Fusion or anything related to Fusion is running in the task manager. (ideally this should not occur after a fresh boot). Otherwise it could be something blocking it, like anti-virus.

Betreff: Unable to to Start Fusion 360 or to reInstall

geoff-hill — Tue, 14 Sep 2021 14:21:50 GMT

Thanks Ryan, Unchecking the box worked - this instruction is not very clear!

Re: Unable to to Start Fusion 360 or to reInstall

ryan.bales — Tue, 14 Sep 2021 15:25:53 GMT

I agree! But hopefully this process changes in the future 🤞

Re: Unable to to Start Fusion 360 or to reInstall

Jacques_Bayman — Thu, 09 Dec 2021 11:24:37 GMT

This last two months I have done three "clean uninstalls and re-installs." Just a short while ago, I accidentally stuffed up a .dat file causing me to re-install windows, so I decided to go for Win 11. Fusion worked fine, and tonight 9/12/2021 it does not load again.

It is always the same problem. As soon as I go offline, (turn WiFi off) Fusion 360 works fine. Turn on the WiFi and it dies soon enough. Starting up while online, gets as far as loading the file tree on the left, then it dies. It appears two log files were created a minute apart. I am attaching both, in case it helps. The ***2604 log has a 1 minute earlier time stamp.

Re: Unable to to Start Fusion 360 or to reInstall

jebinboscovj — Sun, 19 Dec 2021 06:48:16 GMT

While trying to reinstall, run fusion 360 cleaner, notification appear saying ''The application was unable to start correctly (0x0000005)

Re: Unable to to Start Fusion 360 or to reInstall

Jacques_Bayman — Tue, 21 Dec 2021 06:37:07 GMT

And today Fusion won't start again. I will start a new thread to hopefuly get some help.